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EMAIL ETIQUETTE Workshop for Course Hero Interns

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on 25 November 2014

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Transcript of EMAIL ETIQUETTE Workshop for Course Hero Interns

BE CONCISE
If you need to scroll, your email is too long
Respect their time
Use attachments if needed
KNOW THAT EMAILS ARE PERMANENT
Avoid sharing confidential or private details

Read for grammar and spelling

Don't emotionally email
SEVEN TIPS:
KNOW THE RECEIVER
Similar to a conversation
Keep it professional
Dear Amy,
Hello John,
Greetings Susan,
Consider their titles
Mr., Ms., Miss, Dr., Professor
To use a first name
create a connection first
informal
USE A DESCRIPTIVE SUBJECT LINE
Examples:

Question Regarding ENGL 101 Final
Follow up on Feb. 9 Meeting
Thank you for Speaking with me at NYU's Career Fair Today
Meeting Minutes for Dec. 10, 2014

EMAIL ETIQUETTE Workshop
USE HELPFUL FORMATTING
Black font
Use bold, underline, or italics to highlight key information
Bullet points and lists
Shorter paragraphs/sections
Avoid acronyms
If you want to use acronyms, introduce them, then utilize the acronyms.
"I'm a part of the Society of Women Engineers (SWE). SWE wants to..."
INCLUDE A SIGNATURE
Contact information
Relevant titles and experience

Examples:
Cheers,
Amy White
Marketing Director, SWE
Ph: (000) 123-4567
Sincerely,
John Smith
NYU | Psychology Student
(123) 000-4567 | john.smith@nyu.edu
www.linkedin.com/john.smith.101
Kindest regards,
Jane Doe
Talent Acquisition Intern, Course Hero Inc.
Office Hours: M-F 9 a.m. - 4 p.m. ET
7 tips for your professional career
My name is *insert name* and I am *insert relation or title*
I am writing in regards to *insert relevant connection*
We met at *insert place* and spoke briefly on *insert topic*
INTRODUCE
YOURSELF
Use a Descriptive Subject Line
Know the Receiver
Introduce Yourself
Be Concise
Know that Emails are Permanent
Include a Signature
Use Helpful Formatting
Full transcript