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Bucket Filling!

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Beth Marnix

on 7 August 2014

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Transcript of Bucket Filling!

the ins and outs
In Conclusion...
When my bucket is full
When my bucket is empty
Have you ever felt unappreciated?
The theory of the Bucket
and the Dipper
Bucket Filling!
Beth Marnix, Psy.D., HSPP
"Each of us has an invisible bucket, it is constantly emptied or filled, depending on what others say or do to us. When our bucket is full, we feel great! When it's empty, we feel awful. Each of us also has an invisible dipper, when we use that dipper to fill other people's buckets, by saying or doing things to increase their positive emotions, we also fill our own bucket. But when we use that dipper to dip from other's buckets by saying or doing things that decrease their positive emotions, we diminish ourselves. Like the cup that runneth over, a full bucket gives us a positive outlook and renewed energy. Every drop in that bucket makes us stronger and more optimistic. But an empty bucket poisons our outlook, saps our energy, and undermines our will. That's why every time someone dips from our bucket it hurts us. So we face a choice every moment of every day. We can fill one another's buckets or we can dip from them. It's an important choice, one that profoundly influences our relationships. productivity, health, and happiness."
Tom Rath, co-author
of How Full is Your Bucket?
Felt drained at the end of the day...
or even before you got to work?
Studies conducted by D.O. Clifton and Gallup found that individuals who receive regular recognition and praise:
Felt unrecognized for your work?
Felt negativity in the office?

Felt undervalued?
Fast Facts From
How Full Is Your Bucket?
The number-one reason people leave their jobs: They don't feel appreciated.

The magic ratio:
5 positive interactions for every 1 negative interaction.
We experience approximately 20,000
individual moments every day.
increase individual productivity
increase engagement among colleagues
65% of Americans received no recognition in the workplace in the last year surveyed.
A study found that negative employees can scare off every customer they speak with -- for good.
9 out of 10 people say they are more productive when they're around positive people.
Did you know?!?
In 2012, Forbes found...
Companies that scored in the top 20% for building a “recognition-rich culture” actually had 31% lower voluntary turnover rates!
organizations that give regular thanks to their employees far out perform those that don’t.
So.... what does that have to do with me?!?
If your answer was Yes to any of these, you may have an empty bucket...
know what bucket dipping is
Shine a Light on what is right
Write weekly thank you or bucket notes
Make Friends
Know your colleagues names
Give unexpectedly
Recognize others for their contributions
Reverse the "golden Rule"
How you like to be praised and recognized may not be how others like to....
Ah ha! I should be a
bucket filler!
But how?
promote bucket filling
when you see bucket dipping,
do something about it
praise bucket fillers

Saying or doing something hurtful
Specific Praise
Kind Words
Bucket notes!
Thoughtful actions
giving credit
Bucket Fillers
more likely to stay with the organization longer
receive higher loyalty and satisfaction scores from customers
What is a bucket note?
"Kindness is the language which the deaf can hear and the blind can see." Mark Twain
A bucket note is a drop for someone's bucket

A drop must be:
Dear Nancy,
Thank you so much for going
out of your
way and picking
up lunch for
me today!
Thanks for
talking to me
this afternoon
and helping me
de-stress from

I appreciate it
so much!
Affect other people and bring others down
Notice people that do well and recognize them
Accept when someone fills your bucket, don't brush them off
Mirror bucket filler's attitudes and actions
Take time to talk with others
on lunch/breaks
Get to know your colleagues
Praise or reward an individual how they like to be recognized
Give by listening carefully, or spending time with someone who has been asking for help or advice
Give gifts, does not have to be tangible, can be your attention
Do for others what they would like.
Do for others as
they would have you do unto them
Drive people away
Refusing to help
How do I feel...
When your bucket is overflowing, you experience happiness
that you spread to those around you.
Have you ever felt better after someone gave you a friendly smile or happy grin?
physically ill
Will you join me in creating a bucket filling office?
This is the "ripple effect"
of a full bucket.
Felt unappreciated?
And you are not alone...
According to the U.S. Department of Labor
People will forget what you said, people will forget what you did, but people will never forget how you made them feel.
Maya Angelou
more than 80 percent of employees say they're motivated to work harder when their boss shows appreciation for their work

What is appreciation?
Merriam-Webster Defines appreciation as:
a feeling of being grateful for something
an ability to understand the worth, quality, or importance of something
full awareness or understanding of something
A study by online career site Glassdoor revealed that
compared to less than 40 percent who are inspired to work harder when their boss is demanding or because they fear losing their job. -- 2013
89% of employees say recognition and appreciation is
their biggest motivator
but many do not get
any feedback
64% of Americans who leave their jobs say they do so because they don’t feel appreciated.
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