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Attitudes and Job Satisfaction

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veronica lai

on 29 August 2013

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Transcript of Attitudes and Job Satisfaction

Attitudes and
Job Satisfaction

Relationship between happiness and job satisfaction
Role of positive affect on performance
What is Happiness?
Happiness, as the term is commonly understood, is primarily an affective or emotional experience.

In other words, happy individuals feel good in the sense that they experience a good deal of positive emotion and, relatedly, less negative emotion (Warr, 1987, 1990).

What is Job Satisfaction?
Job Satisfaction is defined as the overall attitude an Individual has towards their job. (Jepsen et al, 2003)

Do they like it? Or dislike it?

What makes us happy?
Think about a happy moment in your life.

Do you think this made you more productive?

Moonstruck lovers and new parents may be ecstatic, but they are usually not at peak performance. (Ledford, 1999)

What is the role of positive affect on performance?
How is this linked to happiness?
- Reward induces positive affect (Ashby, Turken, & Isen, 1999)
-Positive affect as a personal recourse (Janssen, Lam, & Huang, 2010)
-Positive affect Influences creativity.
-Simonton evolutionary theory of creative thinking
(Amabile, Barsade, Mueller, & Staw, 2005)

Are there other work characteristics that one should consider that influence performance and job satisfaction at work?
- Negative affect
- Ludwig research study.
- Martin and colleagues “Mood-as-input model”
(Amabile, Barsade, Mueller, & Staw, 2005)

- Culture influences (Hofstede 4 dimensions)
- Dispositional influences
- Work situation influences (intrinsic job characteristics) (Saari, & Judge, 2004)

Shawn Achor’s five actions/activities that makes people happy
1. Three gratitudes
2. Writes someone a positive massage on their social network.
3. Meditate for two minutes in your desk.
4. Exercise for 10 minutes.
5. Journal writing.
(Achor, 2012)

Majid Aldowayan
Dylan Morris
Veronica Lai Chak Wing

Session Outline

-Key terms defined (Attitudes, job satisfaction)
-Relationship between happiness and job satisfaction
-Role of positive affect on performance
-Other work characteristics influencing performance and job satisfaction

Job satisfaction
- one of the major job attitudes
- a pleasurable or positive emotional state resulting from the appraisal of one's job or job expriences
- affective reaction towards one's job
-may be the most extensively researched topic in the history of industrial/organizational psychology

Index: Items measuring job satisfaction
(Brayfield and Rothe, 1951)
1. I find real enjoyment in my job
2. I like my job better than the average worker does
3. I am seldom bored with my job
4. I would not consider taking another job
5. Most days I am enthusiastic about my job
6. I feel fairly well satisfied with my job
“Is a happy worker necessarily a productive worker?"
(Locke, 1976, p. 1304)
(Cranny et al., 1992; Porac, 1987)
Scenario 1
Waking up feeling "
Scenario Game
Waking up feeling "
Which person will be more productive at work?
Scenario 2
Having good relationships
with boss and coworkers
Working under high pressures
Which condition will
drive higher productivity at work?
Scenario 3
Which person is more likely to work at peak efficiency?
( "Dead-liner" / "Procrastinator" )
Doing work at the very last minute,
feeling hopeless
Newly get married,
feeling ecstati
Scenario 4
Dull but
high-pay job
Low-pay but
interesting job
Which job will you feel more satisfied?
Typical conceptualization of Attitudes
Attitudes are usually described as containing at least two components:
(Eaglyand & Chaiken, 1993)
(Judge & Church, 2000)
-and a cognitive
(belief, judgment, comparison)
-an affective
(emotional,feeling) component,
- includes multidimensional psychological responses to one's job,
and that responses have: affective and cognitive components
(Judge, Hulin & Dalaal, 2009)
The end
Thank you
-Isen empirical study(lab research)
-Findings of Isen experiments:
positive moods leads to higher level of performance.
-Other studies show subjects with happy moods
generate more responses than subjects that are in neutral or sad moods.
(Amabile, Barsade, Mueller, & Staw, 2005)

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