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Potential risks to an organisation using an E-commerce system

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Robert Flay

on 14 May 2013

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Transcript of Potential risks to an organisation using an E-commerce system

Potential risks to an organisation using an e-commerce system Hacking Viruses Identity theft Passwords Returns Payments * If the business' computers gets hacked they could lose all their files * If a virus go onto an orgnisations computers/ website than the business won't be able to operate properly until the virus is removed. If someone using a false identity buys a product on a website ans then the actually person whos identity was stolen complains the business might have to give that person they're money back even though they sold the product. * If a password is not good enough someone could find out what it is and use it to sabotage a business' webiste * Customers using products bought through E-commerce and then the next day they return the used product and pretend it wasn't used * Some E-commerce websites aren't secure so putting details into an unsecure website is dangerous those details could get stolen Risks and solutions Websites used * http://www.amihackerproof.com/about_us.php
* http://www.linuxhaxor.net/hackers-can-turn-your-home-computer-into-a-bomb/
* http://www.10tv.com/content/stories/2012/10/04/cincinnati-computer-virus-warning.html
* http://blogcritics.org/culture/article/identity-theft-a-legal-overview/
* http://punk3iz.hubpages.com/hub/Identity-Theft-Statistics
* http://www.pcmag.com/article2/0,2817,2368484,00.asp
* http://www.freewarepark.com/image/true-random-password-generator.html
* http://www.thedrum.com/news/2012/12/31/leading-police-officer-warns-cyber-crime-and-online-fraud-has-risen-exponentially
* http://onlinebusiness.volusion.com/articles/what-is-an-ssl-certificate/
* http://www.webhostingjam.com/details/do-i-need-identity-theft-protection-withipage/
* http://depositphotos.com/6046376/stock-photo-Locked-computer.html
* http://www.edugeek.net/forums/windows/34651-locked-computer-showing-locked-but-no-username.html * All of the ustomer information an E-commerce website could be stolen and used by someone else for their own benefit * Someone could make a business' E-commerce website crash and destroy it so the business would have to make another website, costing them lots of money and time. By Robert Flay * If someone goes onto a website with a virus the virus could spread over to that other person computer if it is not protected. * * False identities in customer database for a business * People buying products with stolen money that could get taken to be returned by the government Identity theft is not a crime unless someone is profiting from it. * Peoples E-mail passwords need to be the stongest because if your E-mail gets broken into then the passwords for every other account can be found through your E-mail * Passwords should be the first letter of every word from a random sentence made by the account holder with some numbers in the password too.
For example: the crazy elephant jumped up the steep hill 76 times: would be Tcejutsh76t Fraud * If someone is pretending to be something they are not for example a different age business' could end up losing money on whats being bought * Might not know the truth about customers, there isn't an easy way to find out that will give a solid answer. * Fraud could contain someone recieving benefits for something that doesn't actually apply to them Firewalls * Strong and well maintanied/ updated firewalls can help protect business' computers and websites from being hacked * They stop people who try to hack into peoples computers while also alerting the computer/website owner Virus software * Once bought and installed onto a computer it can help stop viruses, not just when you buy it the anti-virus software must be installed or it is useless * Business' can use anti-virus software to protect themselves from viruses if they constantly update the anti-virus software every couple of days to help prevent new viruses getting through SSL * Security sockets layer * Updated SSL keeps data safe from hackers who want to steal customer information from businesses * With proper SSL businesses are not an easy target for hackers so some hackers would not try to hack into a business with up to date SSL Data security methods * To avoid fraud people can keep a close eye on all of thier accounts to see if any money has left that wasn't because of them * Business' could use software like DPP to help secure websites when customers want to buy products. * Data security methods can have multiple ways to prove if a customer is the actual person who is buying products and not some fraud, with security questions, codes as well as passwords * A customer could try ot return damaged goods Returns Policy * List rules on how and what can be returned * Create accurate descriptionbs for each product to prevent customers getting disappointed * All sales are final policy * Keep the returns policy easy to find and in plain sight for customers so that they know the rules on what can be returned * Most E-commerce websites have fake versions made by people who want to steal customers personal details Secure Payment software * "HTTPS" in the website 'url' means that it has serure software that helps stop people hacking into the website and stealing information * Security questions Random word generator & blurry words that must be re-written before someone can proceed on a website because robots can't match the words that come up
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