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Service Design Project

The prezi illustrates the the process of a service design project composed of two workshops.
by

Can Aslan

on 12 August 2013

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Transcript of Service Design Project

Service
Design
Project

Workshop 1
Exploration
Ideation
Part 1: Introduction
About Service Design
Project Summary
5 min
Part 2: Exploration
Problem Finding
Grouping of Findings
Discussion
Selection of Problem(s)
40 mins
Part 3: Ideation
Brainstorming
Idea Grouping
Ideation: Part 2
Idea Selection (Personal)
Card Matching (Technology, Service)
Reflection
Idea Evaluation
Deciding On The Idea For Prototyping
Workshop 2:
Implementation
Part 1: Conception
Introduction to Workshop 2
Setting the Goals
Short individual brainstorm on the ideal or expected service usage
Tools introduction
Concept sketching/building
30 mins
Part 2: Prototyping
Introduction to prototyping formats
Sub-Group forming
Prototyping
Presentation of results
Service staging using prototypes
60 mins
Part 3: Service Blueprint
50 mins
3 hrs
60 mins
50 mins
3 hours
60 mins
Presentation
Presentation of results
Project Reflection
15 mins
20 mins
Talking about the overall project, reflecting on what participants have learned, thought and noticed.
Blueprint
Prototypes
Full transcript