Loading presentation...
Prezi is an interactive zooming presentation

Present Remotely

Send the link below via email or IM


Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.


Make your likes visible on Facebook?

Connect your Facebook account to Prezi and let your likes appear on your timeline.
You can change this under Settings & Account at any time.

No, thanks

Service Design Project

The prezi illustrates the the process of a service design project composed of two workshops.

Can Aslan

on 12 August 2013

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of Service Design Project


Workshop 1
Part 1: Introduction
About Service Design
Project Summary
5 min
Part 2: Exploration
Problem Finding
Grouping of Findings
Selection of Problem(s)
40 mins
Part 3: Ideation
Idea Grouping
Ideation: Part 2
Idea Selection (Personal)
Card Matching (Technology, Service)
Idea Evaluation
Deciding On The Idea For Prototyping
Workshop 2:
Part 1: Conception
Introduction to Workshop 2
Setting the Goals
Short individual brainstorm on the ideal or expected service usage
Tools introduction
Concept sketching/building
30 mins
Part 2: Prototyping
Introduction to prototyping formats
Sub-Group forming
Presentation of results
Service staging using prototypes
60 mins
Part 3: Service Blueprint
50 mins
3 hrs
60 mins
50 mins
3 hours
60 mins
Presentation of results
Project Reflection
15 mins
20 mins
Talking about the overall project, reflecting on what participants have learned, thought and noticed.
Full transcript