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WHY THE RIGHT PEOPLE ARE NOT IN THE RIGHT JOBS

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Hung Son Bui Nguyen

on 8 October 2013

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Transcript of WHY THE RIGHT PEOPLE ARE NOT IN THE RIGHT JOBS

WHY THE RIGHT PEOPLE ARE NOT IN THE RIGHT JOBS

MGMT690 - Applied Change Management
Professor Amit Shah

WHY THE RIGHT PEOPLE ARE NOT IN THE RIGHT JOBS
The leaders are not personally committed to the people process and deeply engaged in it

Lack of knowledge

Lack of courage

The psychological comfort factor

WHY THE RIGHT PEOPLE ARE NOT IN THE RIGHT JOBS
Lack of Knowledge
Recommendations:

build up discipline that is embedded in the people process
candid dialogues about the matched between people and jobs
follow-through that ensures people take the appropriate actions
WHY THE RIGHT PEOPLE ARE NOT IN THE RIGHT JOBS
Lack of Courage
Do the right thing requires courage

Courage does not mean the absence of doubt or fear, but the ability to act in spite of them


(Richard L. Daft, The Leadership Experience, Thomas South-western, 2009)
What is Courage?
ROLE OF LEADER
BUILDIG LEADER'S SEVEN ESSENTIAL BEHAVIORS
RIGHT PEOPLE IN THE RIGHT JOBS
FRAMEWORK FOR CULTURAL CHANGE
Lack of Knowledge
Leaders often rely on staff appraisals that focus on the wrong criteria

What's wrong with this assessment?
"He’s a great leader. He is fantastic. He’s a great motivator, a great speaker, gets along with people and smart as hell"
No specific qualities that make him right for the job
The next question "
In what ways?
"
Lack of Courage
The usual reason

The person's leader doesn't have the emotional fortitude to confront him and take decisive action
They lacked the courage to confront poor performers
They failed to make the leader of their most important operation face the reality of the situation
They failed to told them accountable for their poor performance
Courage means accepting responsibility
Courage means openly taking responsibility for your own failures and mistakes, rather than blame or shifting it to others
Courage often means nonconformity
Successful story – Clive Warrilow, Volkswagen of America Inc
What is Courage?
Courage means pushing beyond the comfort zone

Ann Mash, Forbes, The man who listens to horses (1998)
What is Courage?
Courage means asking for what you want and saying what you think
Abilene Paradox
The psychological comfort factor

Leaders who promote employees are comfortable with them
senior + sense of loyalty = right people

What kind of people are you looking for?
In order to build a company that has excellent discipline of execution, you have to select the DOER.

DOER – people with enormous drive for winning. These people get their satisfaction from getting things done. The more they succeed in getting things done, the more they increase their capacity
DOER – start from the beginning – line job

DOER – They are decisive on tough issues

DOER – They get things done through others

DOER – They follow through

How to get the right people in the right jobs?
Valerie I. Sessa, Robert Kaiser, Jodi K. Taylor, Richard J. Campbell, Center for creative leadership, Executive Selection – A research report on What works and What doesn’t

How to get the right people in the right jobs?
How to get the right people in the right jobs?
How to get the right people in the right jobs?
Discussion Questions

Discussion Questions
Full transcript