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Cultural Analysis Presentation

EDL515 (Organizational Leadership) - University of Phoenix (FOCUS: Hotels)
by

Antenille Santos

on 13 May 2014

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Transcript of Cultural Analysis Presentation

Representatives from a few of the hotels were given a survey. Here are the results.
Thanks for Watching!
REFERENCES
Survey Results
PHYSICAL ENVIRONMENT OF HOTELS - That Home Away From Home
Team B: Angela Griego, Jeff Palmer, Athena Rittenberg, Monica Sanderson, Antenille Santos
May 12, 2014
EDL/515
Glenda Chachere
FOCUS: Organizational Leadership in Hotels
REFLECTION OF THE DATA
All hotels have clear and inspiring vision
Employees are confident in company leaders
Employees understand company's role in community
Employee expectations are clear
Managers demonstrate an interest in employees' growth
Majority of the time, employers communicate effectively
Employees are encouraged to be creative
Rewards for performance are not consistent
Teams help in company's success
Customer concerns are addressed immediately
Dress code policies are present
Cultural Analysis Presentation
Circus Circus Reno. Retrieved from: http://www.circusreno.com

Gaslamp Plaza. Retrieved from: http://www.gaslampplaza.com

Hyatt Recency Houghtinton Beach. Retrieved from:
http://www.hyattregencyhuntingtonbeach.com

Moss, N. (2001, August 17). Quiz: What is your corporate culture? Retrieved from:
http://www.inc.com/articles/2001/08/23312.html

Navy Lodge: https://www.navy-lodge.com/index.html

Swart, G. (2013, November 15). Eliciting the truth: Team culture survey. Retrieved
from: http://www.linkedin.com/today/post/article/20131115140936-758147-eliciting-the-truth-team-culture-surveys

YouTube. [Hyatt]. (2009, November, 17). Hyatt Regency Huntington Beach Resort
and Spa. Retrieved from: https://www.youtube.co/watch?v=FxBSOKyxz0o

YouTube. [Shane Morris]. (2012, May 6). Gaslamp Plaza Suites. Retrieved from: https://
www.youtube.co/watch?v=UjWmk3VrRmo&feature=youtu.be

Videos: Gaslamp Plaza Suites & Hyatt Regency (Huntington Beach)
STRENGTHS OF THE COMPANY
Hyatt Regency
Environment values customers and employees
Emphasis placed on appearance
Staff and Management are held at a high standard
Navy Lodge
Great accommodations
Best rates
Value locations
Circus, Circus
Customer service
Commitment to making customers have the best experience
Colleagues and opportunities for growth within the company
Gaslamp Plaza Suites
Primary focus: customer
Energy efficient operations
Employee benefits

Conclusion
Although the interviews made were on only a fraction of hotels, the responses demonstrate that employees are more satisfied at work when a clear vision and set of expectations are in place. If this is kept in mind in schools and most especially in the classroom, students will have a better grasp content.
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