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Operations Final: Vintage Tub & Bath
Transcript of Operations Final: Vintage Tub & Bath
Leading customer service
Low cost input sourcing
Online brand relevance
Convenience of online retail
Minimized overhead costs
Founded in 1993
Mountain Top, PA
Value of Outputs
Free shipping/ lowest price
Customer service support
High quality products
Supply Chain Management
Design of Facilities
Incorporation of Technology
Largest family-owned retailer of clawfoot tubs in the United States
Over 15,000 products
"Esteem, deep regard, and consideration for customers, coworkers, and company"
"Doing the right thing, because it's the right thing to do even when no one is looking."
"Commitment to best serve our customers, coworkers, and company."
"Constant adherence to the best interests of customers, coworkers, and company."
"The quality of being truthful, sincere, and fair in all principles, intentions, and actions."
Sales department isolated to eliminate noise interference
Off-site web server location
LOW Storage/ HIGH Turnover
Search Engine Marketing
$2 million towards Google yearly for search advertising
Adobe Ad Lense
3 distribution centers (PA NV TN)
Partner with Blue Grace Logistics
"Vintage Tub & Bath is a technology company first."
- Dawn Bobek
Look to continue diversifying suppliers
Look towards international markets
Look for ways to solve narrow staging area
High product standards
High quality supplier relationships
"Our mission is to make as much money as possible"
Vintage is a tech company first
Maintaining healthy supplier relationships is essential
Maintain high quality, beautiful products