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Pakistan

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by

Cara Loh

on 4 October 2013

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Transcript of Pakistan

Manager Amanda vs Pakistan
CASE STUDY

Pakistan
History
- known as the Indus Valley ( 2500-1700 BC)

- Invaded by a series of invaders

Arabs
Aryans
Turks
Greeks
Persians
- Islam were introduced in 711



- Pakistan was colonized in 1857 by the British





- Formed a muslim league during World War II


- Pakistan was formed Aug 1947
1947 partition
- situated in western part of India

Pakistan
PURE
COUNTRY
- Nearly twice the size of California

Interesting facts....
- large amount of coal, gas, gemstones, copper and gold reserves

-largest deep sea port
Internal
vs
External

Afghanistan
Iran
Singapore VS Pakistan
- Universalism - Particularism
- Achievement - Ascription
- Internal - External
Achievement - Ascription
Singapore (47)
- Education and Leadership skills are important

-No superiority in genders

- Titles are derived from certificate achieved by the individual

Pakistan (37)

- Education, experience and family background

- Overseas graduate > local graduate

- Males are ascriptive

- Titles are highly important and displays respect
Singapore - Meritocracy
Pakistan - Nepotism
Situation 1
Pakistan
AAAce Fashion Company
1. Specific - Diffuse
2. Universalism - Particularism
3. Achievement - Ascription

Challenge:
" Contract states that no one is allowed to be away form work without calling in sick before their shift begins or their pay would get cut"
Solution:
Challenge:
- Singaporeans are diffuse , Pakistanis are
specific

- Manager Amanda is diffuse oriented, the message being brought across is higher context

- Pakistanis workers are specific oriented, they would not understand that the manager is dropping hints about his errors in his job
Solution:
- Weekly meeting for assessment conducted by Supervisors

- More communitarian and ascriptive

-More likely to listen to Supervisor


Challenge:
- Age-biased

- Not comfortable working with someone younger than them

- Might defy instructions or do their work sloppily
Solution:
- Getting supervisors to talk to the workers to allow them to understand the situation

- Manager should bond with her employees and embrace their community
How to prepare for this challenges?
- Research on Pakistani culture

- Understand it more and embrace it

- More manageable
Child labour in Pakistan
Summary
- In 1995, began the manufacturing of soccer balls

- subcontracted into local firm, Saga Sports

- Nike and Subcontractors profited due to the use of child labour

- Nike denied all accusations

In 1996, Tariq 's photography of him surrounded by soccer balls was published in Life Magazine.
It was found that he spent his day stitching together the pieces for a meagre sum of money.
Photos of Tariq were circulated through the US and Canada. Nike was aware of the harm that this was doing to its comapny and start to acknowledge the fact there as a problem.
In May 1998, Nike made some major changes in terms of code of conduct and developed a standard code of conduct all their factories.
WHO
WHAT
PROBLEM
Solution
Conclusion:
Nike
- Nike denies accusations, refuses to admit mistakes

- After realizing mistakes, they took the effort to make amendments and enforced rules. ( Particularism - Universalism)

Pakistan
- More communitarian

- Specific- oriented, families were able to send their children to work
Universalist - Particularist
Singapore (Particularist, 45)
Pakistan (Universalist ,72)
- focuses on relationships

- Make exceptions - they may change according to circumstances

- Flexible
- Focuses on systems, standards and rules

- Uniform procedures- seeks best way to deal equally and fairly in all cases

- Consistent
Examples
Pakistan
Singapore
Internal - External
Pakistan ( 84)

- Open discussion is preferred

- Not uncommon to have a meeting cancellled at a last minute or even once the other party have arrived

- once situations arises, they know how to find solutions to solve their problems
External ( 32)

- Prefer to work quietly through conflicts

- More important to maintain a good relationship with people.

- If there is a problem, they adapt themselves to it, instead of find a solution for it
Singapore (External)
Pakistan (Internal)
- A new salary system

- More communitarian, so they will get group bonuses if they go to work together and have no absentees in a month
Comparison:
Singapore ( Particularist)
- Does not want employees to be on standby after working hours
- Employees want to be on standby so the boss will find them hardworking
-Tan Chuan Jin wants to make them more universalist.

Pakistan (Universalist)
- Stresses on importance of punctuality.
- Action would be taken for those who violate punctuality (following rules)

Comparison
Pakistan (Universalist)
- Stresses on importance of punctuality
- Action would be taken for those violate punctuality
Comparison
(Achievement/Ascription)
Singapore (Achievement)

-Meritocracy

Pakistan (Ascription)

-Nepotism
Comparison
(Internal / External)
Singapore ( External)

-Implements strategies to absorb the flood

Pakistan (Internal)

- Plans to build houses above predicted flood levels
Problem
Pakistan
- Pakistan did not want to obey Nike's international law

- Found to have breached labour rules and regulations

- Pakistan is communitarian and Specific oriented
Tips to people who wants to do business with Pakistanis / Setting up factories
- study the objectives, principles

- Be quick to the point and efficient

- Structure the meeting with a specific agenda

- Show patience for time taken to consent and to consult

- Conduct business when surrounded by helpers
(person has high status in the company )
Geography
X 2
Solution
Challenge
- No one is allowed to be away from work
- pay will get cut
- Inform HR department
- Rules can be bent
}
Specific- oriented
}
Communitarian- oriented
Full transcript