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Broadening our Volunteer Base Presentation
Transcript of Broadening our Volunteer Base Presentation
Overview Overview WHO is volunteering?
WHAT motivates volunteers?
HOW do we recruit, train and manage unaffiliated volunteers?
HOW do we retain these volunteers? Americans volunteered a total of almost 7.9 billion hours, an estimated economic value of roughly $171 billion! At Family Promise of Gallatin Valley:
Volunteer time calculator: $15.73 (volunteer rate for MT)
70,000 hours our volunteers have donated since 2006 (nearly 10,000 hours per year)
$15.73 x 70,000=estimated $1,101,100 in-kind donation of time It Adds Up! 70% of volunteers who serve primarily through faith-based organizations continue serving from one year to the next, the highest retention rate of any type of organization through which volunteers serve! How old? Improvement in volunteering behavior since 1974 seems to be driven by increases in volunteering among three age groups:
teens 16 to 19 years old
adults 45 to 64 years old
adults 65 years old and over A Movement! In 2011, the number of volunteers reached its highest level in five years, as 64.3 million Americans volunteered through an organization, an increase of 1.5 million from 2010. A Parental Force Nearly 3 out of 5 volunteers age 25-54 are parents to children who are under 18.
These parents volunteered well above the national average, focusing on helping fill local needs while also serving as role models—showing their children that community involvement is a critical choice and habit that can improve lives. Why do some people volunteer and others do not? Word of mouth recommendation!
People volunteer because someone they value asks them to.
People are more than four times as likely to volunteer when asked than when not (Wymer, 1997). Matching volunteer skills with volunteer opportunity
Improve professional skills
Feeling of being “useful”
Connection to a community
Advocate for a cause
Appreciated 6 Factors to Retain Your Volunteer Volunteer-friendly environment is more likely to support retention
Positive relations between paid staff and volunteers
Increasing the satisfaction derived from volunteering has been shown to increase the length of service How it Works Evalulate Needs Design Position Recruit Screen Train MANAGE Thank! Pros Volunteers are “free agents” and can be extremely valuable
Great for unique projects
Can help fill gaps Cons Lack of direct management and accountability
Require more intentional communication
Will leave if not engaged in a “community” Challenges What is your biggest challenge at your affiliate in recruiting and retaining unaffiliated volunteers? Sustainable Groups with a coordinator/manager
Groups with low turnover rate
Individuals with consistent volunteer opportunities
Opportunities that match with volunteer skills
ex: unaffiliated Volunteer Coordinator, committed professor/teacher/coach Unsustainable One-Time Wonders
College groups/student organizations
Groups or individuals with no accountability VS. Establish needs:
Overnight volunteers? Las Vegas How do you recruit: United Way
How do you manage: Volunteer who manages volunteers!
What are special volunteer opportunities that you provide for volunteers? AmeriCorps, “Acts of Kindness”, special LDS funding partnership
Do you have any advice for creating partnerships in your communities with organizations, businesses, schools etc. for volunteers or fundraisers? ASK!
Any other helpful hints you can offer our other affiliates on volunteer management? Personal Thank You’s! 1. How do you recruit volunteers that are unaffiliated and where do you recruit them from?
We recruit from social media and people find us online! We also use United Way
2. How do you manage them?
Gives tours and orientations prior to volunteering to determine best fit. We use a Google Calendar to schedule all volunteers. Volunteers sign in when they arrive to monitor volunteer time.
3. Do you have any advice for creating partnerships in your communities with organizations, businesses, schools etc. for volunteers or fundraisers?
I think with partnerships, networking is key. If I send out a blind email asking if I can do a Kids Care presentation or needing a volunteer group, I am normally not going to get a response. If I can include someone I know who is affiliated with that organization, they are much more likely to respond and become engaged with us. Grand Rapids Gwinnett County 1. How do you recruit volunteers that are unaffiliated and where do you recruit them from?
Primarily from our website but we also have basic volunteer information on Volunteer Websites in our community.
2. How do you manage them?
We use them as office volunteers or (once they are trained) we provide their names to coordinators that can utilized them at the hosting congregations.
3. What are special volunteer opportunities that you provide for volunteers? ex. Internships, AmeriCorps Vista volunteers, We have a list that ranges from housewarming Gift provider, truck driver, serve on fundraising teams, day center support
4. Do you have any advice for creating partnerships in your communities with organizations, businesses, schools etc. for volunteers or fundraisers?
I would contact organizations where the people need to volunteer like Rotary, Kiwanis, Boy & Girl Scouts, etc. Also contact some of the larger retailers like Wal-Part, Publix, etc. They have incentive programs for employees that volunteer in the community.
5. Any other helpful hints you can offer our other affiliates on volunteer management?
I would make sure that you track your volunteer hours with a database and make sure that all volunteers attend training. Step 2: Design Postition Position Description Be formal
Car needed? Step 3: Screen Your volunteers are NOT free labor. It’s takes time, money and energy to train and manage a volunteer
Invest wisely. If skills don’t match position, recruit further
References INVESTMENT Step 4: Recruit Intentional Position Family Promise as:
Recruit intentionally: corporations with volunteer programs, interns Partnerships Partnerships are paramount
Rotary, Kiwanis Clubs, university groups, classes, corporations
Ex: Kohl’s Cares, TJ Maxx Service Day, MSU Yearbook Volunteers need:
Matched volunteer skills with tasks
Reasons for their volunteer service
Less knowledge=more anxiety Needs Additional training is important for specific and unique volunteer opportunities:
Family mentors Specific Step 6: Manage Unaffiliated Coordinators
Consistent volunteer opportunities:
Continual communication How-To Step 7: THANK THEM Letter to their boss
Volunteer Spotlights in newsletters and websites
Board members calling them
Thank you notes
BBQ’s or movie nights! ROI Utilize these volunteers to maximize your Return on Investment
You are spending time and money to train them, so let’s keep them!
Let go of some control and let volunteers do what they do best Round Table How do you manage your unaffiliated volunteers?
What works? What doesn’t? QUESTIONS? Nutrition Classes Therapy Dogs Volunteer Skills Doll Making Corporate Cleaning Party Volunteer Skills Cake Bakers Day Center Interns Volunteer Skills Hair Styling Caricatures Volunteer Skills What are unique ways your affiliate utilizes unaffiliated volunteers? Broadening our Volunteer Base Steps to Success IDEAS?