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Because exploring feelings alleviates distress
and helps people to reach a better
understanding of their situation
and the options open to them
90 90 90
24 hours a day - 7 days a week - 52 weeks a year
If people feel safe,
they are more likely to
be open about their feelings
We want people to
be able to talk to
us without fear of prejudice or rejection
Giving people time, undivided attention and empathy meets
a fundamental emotional need and reduces distress and despair
We believe that people have the right to find their own solution
and telling people what to do takes responsibility away from them
As a Listener
As a support Volunteer