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Hybrid Model of Crisis

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Jessica Delgado

on 30 September 2014

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Transcript of Hybrid Model of Crisis

Hybrid Model of Crisis
Tasks/Facets
1. Predispositioning/ Engaging/ Initiating Contact

2. Problem Exploration: Defining the Crisis

3. Providing Support

4. Examining Alternatives

5. Planning in Order to Re-establish Control

6. Obtaining Commitment

7. Follow-up

References
James, R.K., & Gilliland, B.E. (2013). Crisis Intervention Strategies (7th ed.). Retrieved from The University of Phoenix eBook Collection.

Michael Jones. (2014). “Title 5, Scenario 3 Basic Skills/Hybrid Model: Counselors Talk with Woman Losing Custody of Child from the Crisis Intervention in Action DVD”. Retrieved from Michael Jones, BSHS/445 website.
Examples of the Hybrid Model Facets
Task 7. Follow-up:
Hybrid Model of Crisis Intervention
Crisis, as we have learned, is not predictable; therefore, applying a linear model that requires steps to be followed is not always the easiest application.
In Chapter 3 of Crisis Interventions Strategies 7th Ed., James & Gilliland present the Hybrid Model for crisis intervention. This model can be linear, but what makes it easier to apply is that it is set up in tasks rather than steps.
The tasks in the Hybrid Model can be accomplished at any time in the intervention and at times may need to be re-accomplished at another period of the intervention.
Introduction
Crisis Intervention is emergency psychological care aimed at assisting individuals in a crisis situation to restore equilibrium to their biopsychosocial functioning and to minimize the potential for psychological trauma.
Task 1. Predispostioning/Engaging/Initiating Contact:
Listening Skills
“Title 5, Scenario 3 Basic Skills/Hybrid Model: Counselors Talk with Woman Losing Custody of Child from the Crisis Intervention in Action DVD”
Examples of the Hybrid Model Facets
Task 3. Providing Support:
Conclusion
What is learned is that a crisis situation will not always follow a linear stepwise model. In most cases a hybrid model will be more applicable because it will permit flexibility while providing the intervenor a guide of tasks to complete while intervening.
Listening is a far more active skill that requires more than just one's ears. To be effective, one must be an active listener.
Learning Team A
September 16, 2014
BSHS 445
Michael Jones

Agenda
Introduction
Hybrid Model of Crisis Intervention
Examples of the Hybrid Model Facets
Listening Skills
Conclusion
References
Crisis is a time of intense difficulty, trouble, or danger.
Words associated with crisis include emergency, disaster, catastrophe, calamity.
The Hybrid Model of Crisis assist a crisis intervenor stabilize a situation of crisis.
Examples of the Hybrid Model Facets
(Slowly approaching the subject from a distance with hands visible, empty and open)
"Man! You really are angry with them to make this kind of statement ou in the middle of Union Avenue suring rush hour. My name's Scott Lewis, a CIT office with the Memphis Police Department. I didn't catch your name. Mind telling me?"
Task 2. Problem Exploration: Defining the Crisis:
" I understand that the housing authority screwed you over somehow. So tell me what got you so mad and frustrated you needed to get everybody's attention."
Psychological Support:
"I am with you right here."

Logistical Support:
"I can't imagine what it's like not to have a job or a roof over your head. Where's your family in all this?" "The words terrifying and hopeless come to mind. I can see why this might come down to the only solution you can think of. I really do want to help you out with this and get you back on your feet, and I do maybe have an idea or two about how to do that. But I don't want to see you arrested and if you don't move this out of the middle of the steet so I can share some of my ideas with you, nothing will happen except you going to jail. So you have a choice..."

Social Support:
"Can we call (family, friends, coworkers, church members, and so forth)"

Information Support:
"I want to keep you safe, man, and the middle of Union Avenue at rush hour is anyhing but that. I can get you some help nnot only as far as the housing authority is concerned but also in regard to getting some food in your belly and a roof over your head, but hat has to start happening over in my squad car. Otherwise the TAC team will come and take you in to custody. When did you eat last?"
Examples of the Hybrid Model Facets
Task 4. Examining Alternative:
"Okay, so your application for rent reduction got lost in the bureacracy when you got laid off and they made i sound like it was your fault and blamed you for not submitting it when in fact you did. I've got one idea that might help, and that's the pro bono law advocacy student association of the Memphis University Law School. They take on stuff like this. I can take you down there and introduce you to somebody I know there, but I've got another concern. When was the last time you had something to eat and a place to lay your head down where you felt safe, could get some sleep and get some energy back?"
Task 5. Planning in Order to Re-establish Control:
"Have you thought perhaps you might go over to Arkansas?"
"Well, you don't have a job, so you could go back out to the Salvation Army new halfway house. You'd qualify to get in it based on being out of work and the fact that your use of alcohol helped et you into that predicatment."
"I hear that and understand you got your pride, but what about using their job counseling program out there to help you get back to work? I mean it's not it's not like you're going there forever. and you'd be right there if anything comes in. They'd also do some job counseling."
Examples of the Hybrid Model Facets
Task 6. Obtaining a Commitment:
"So tell me what we're going to do."
(stopping by Salvation Army halfway house the next day)

"Glad to see you. YOu look lots better today. Clean and sober. I checked with the coordinator and they have you set up for some vocational ecaluation. While I'm not your social woker, I did stop by the U of M law students' pro bono advocacy service and they are willing to look into your problem with MHA. I think you can get a voucher here to get a bus down there. You've got my card, let me know if I can do anything for you."
Active Listening
Open-Ended Questions- "Can you tell me more about that."
Closed-Ended Questions- "What are they saying?"
Restatement & Summary Clarification- "Kay. So, I'm, I'm hearing that they feel like she's depressed, but you don't think there she is not."
Collaborative Owning Statements- "So, what, what steps do you think we can take from here, to make this a better situation?"
Conveying Understanding- "I can understand how that could be really nerve racking to, to feel over, overstepped with her bounds, so maybe we can ..."
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