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BPM Vision

Creating a culture of Business Awareness

Paul Vellacott

on 7 November 2012

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Transcript of BPM Vision

B P Creating a culture of Business Process Awareness Staff and resources are supported and empowered with skills, knowledge and information necessary to design, implement and perform ongoing analysis of business processes. Improved customer experience! usiness rocess anagement M consistency manageable facilitates innovation drives and nurtures ownership Framework capture and analyze the "current state" of processes design the "future state" plan for implementation high risk
high volume
highly critical
value add to business
value add to customer etc. schedule regular reviews and corrections more responsive to community needs Create a process improvement roadmap supports sustainable business practises the process purpose customers and their needs business knowledge
and competencies R.A.C.I. the correct data Process Value REGULATED
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