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Training on Supported Employment

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Customized Employment

on 17 July 2014

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Transcript of Training on Supported Employment

Introduction to Supported Employment: Successfully Working with Individuals with Intellectual Developmental DisABILITIES in Community-Based Employment
Common Definitions
Dispelling the myths
What is Supported Employment?
Steps of Supported Employment
What is Customized Employment?
How is Customized Employment Different from Supported Employment?
What is job coaching?
Benefits of job coaching
Why hire someone with a disability?
What happens after job coaches leave?
What is already being done in the Supported Employment World?
Questions from participants

1. Myth: Requires more training and direct supervision from staff.

Fact: Job coaches are there to assist in the training process to alleviate extra work and stress from
supervisors and co-workers.

2. Myth: People with disabilities require expensive accommodations to perform the jobs adequately.

Fact: Most workers with disabilities require no special accommodations and the cost for those who do is minimal or much lower than many employers believe.
3. Myth: Employees with disabilities will use more sick leaves and won't be as productive as other employees.

Fact: Employees with disabilities have the same absentee and sick rates as non-disabled employees. Industry reports consistently rate workers with disabilities as average or above average in performance, quality and quantity of work, flexibility to demands, attendance and safety.
(Content provided by: Department of Labor, Office of Disability Employment Policy; U.S. Business Leadership Network; Job Accommodation Network; and Virginia Commonwealth University, Rehabilitation Research and Training Center on Workplace Supports and Job Retention)
1. Assessments
2. Job search preparation
3. Job coaching in the work place
4. Ongoing support
Where are our individuals working?
Wal-Mart in Oxford (overnight)
Busy Hands
Main Line Expo
Franklin Mint
Devereux Corporate (17 years)
Woodlynde School (17 years)
Rite Aid in Wayne (7 years)
Steps of Supported Employment
Job assessment
Pre-job development
Job retention
Post-employment support
Have you seen individuals in your local community utilizing these supports?
Meeting the needs of employer and client
Establishing relationships
Tailored job
Job Restructuring
Not charity
What is Customized Employment?
Discovering strengths, needs, and interests of job candidate
Individualizing the employment relationship
Win, Win!
How is Customized Employment Different from Supported Employment?
Customized Employment
Supported Employment
~ Tailored job
~Niche tasks
~Meets specific needs of employer
~Focuses on specific areas of business
~Helps employers maximize current staffs' potential
~Utilizes the strengths of the client efficiently and effectively.
~Job description to be filled
~General tasks that fill a role
~Needs of job may not meet skills of candidate
~Helping to fill a role not relieve overwhelmed areas of business
~Not always the best solution for every individual
How do we get job seekers?
Any questions about Job Coaching?
Why hire one of our individuals?
Morale Increase Statistics
What happens when a Job Coach leaves?
~ Natural supports are already in place
~ Ongoing job support: check-ins, phone calls, emails
~ Employer and client are both supported when needed
~Opportunity to train other employees in how to support individual
What is already being done in the Supported Employment world?
Moving away from sheltered workshops
Employment First Movements
The Rehabilitation Act of 1973 Section 503
How do you see your business joining the movement?
The overall goal of Supported Employment is to achieve independence through the use of job coaching and then transitioning to natural supports for permanent success.
The following information gives the percentage of employers who reported experiencing direct and indirect benefits as a result of having made an accommodation.

Direct Benefits:

Retained a valued employee 90%
Increased the employee's productivity 71%
Eliminated costs associated with training a new employee 60%
Increased the employee's attendance 53%
Increased diversity of the company 42%
Saved workers' compensation or other insurance costs 39%
Hired a qualified person with a disability 13%
Promoted an employee 10%

Indirect Benefits:

Improved interactions with co-workers 66%
Increased overall company morale 61%
Increased overall company productivity 57%
Improved interactions with customers 45%
Increased workplace safety 45%
Increased overall company attendance 38%
Increased profitability 31%
Increased customer base 17%

Job Coach
A staff person that supports an individual with a disability at the work site.
Employment Specialist
A staff person that performs the job searching, job assessments, and more administrative tasks. The Employment Specialist will provide on the job support when needed for training purposes and initial contact with employer.
A company/agency that provides the support staff (job coaches) needed to support the individual with disabilities at their job.

Examples: Devereux, Elwyn, The Arc of Chester County, CIS, DCIU
A person with an intellectual developmental disability.
Money that is given to an individual through the state and county to pay for support services
Anyone who owns a business, organization, agency, or other entity that is open to hiring an individual with a disability.
Meet with employers/research businesses
Provides on site training
Job retention
Maintain evaluation data
Gives businesses access to a pre-screened pool of candidates
The up front work of a Job Coach will compliment the screening and hiring process of the business
Training and staff support provided by Job Coach
Great resource for company DIVERSITY!
Tax credit assistance
Available to business to provide ongoing support for both employer and employees
Supported Employment
A job that is found through traditional job searching methods.
Customized Employment
A niche job specifically made to fit one person's skills that matches the employer's needs.
A unique set of strengths and skills that have been left untapped by the majority of the job market.
Full transcript