Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

Make your likes visible on Facebook?

Connect your Facebook account to Prezi and let your likes appear on your timeline.
You can change this under Settings & Account at any time.

No, thanks

Business Etiquette

Positive Impressions at Work
by

C Muldrow

on 15 April 2015

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of Business Etiquette

Understand the point of office etiquette
Be punctual
Dress appropriately
Stay away from gossip
Ask before borrowing
Always say please and thank you
Don’t consistently interrupt people
Refrain from being loud
Be sensitive to others’ need for privacy
Avoid being a source of odors
Keep your area tidy Consists of professional dress and grooming
Can enhance your authority, promote respect, aid in promotion, promote your advancement opportunities
Involves selecting appropriate clothing
Let’s see some examples… Answering Phone:
Make sure you have paper and pen in case you need to jot down information.
Use pleasant and calm tone, identify yourself immediately.
Transfer calls only when necessary, explain your reasons & ask for permission.
Leaving a voice mail message:
Speak clearly
State your name and number FIRST
Keep it short
Close by repeating your number
Taking a message:
Get the name and number right – ask for the spelling of the name, repeat the number
Ask the name of the caller’s company
Note the date and hour
Add your initials or name Noises: Nosiness: Noxious fumes:
Cell phone Ringers Prairie-dogging Lunches at desk
Speakerphones Joining in Conversations Strong perfumes
Loud Conversations Eavesdropping Forgotten food mugs
Music Hovering over phone calls
Gum snapping Entering cubicles/offices
Tapping Pencil without knocking The best way to learn a company culture?

See how things are done before charging in.

Listen, observe, and analyze.

Find a mentor. “The set of qualities and characteristics that represent perceptions of your competence and character as judged by your key constituents (i.e., clients, superiors, subordinates, colleagues).” (Roberts, AMR, 2008)

“If you aren't managing your own professional image, others are.”
Laura Morgan Roberts
Corporate Culture
Office Etiquette
Telephone Etiquette
Business Attire
Things to Keep in Mind
Exercise CAREERS Program Workshop
Presented by Cindy M. Muldrow
March 21, 2012 2:00pm-3:00pm Understand the point of office etiquette
Be punctual
Dress appropriately
Stay away from gossip
Ask before borrowing
Always say please and thank you
Don’t consistently interrupt people
Refrain from being loud
Be sensitive to others’ need for privacy
Avoid being a source of odors
Keep your area tidy Consists of professional dress and grooming
Can enhance your authority, promote respect, aid in promotion, promote your advancement opportunities
Involves selecting appropriate clothing
Let’s see some examples… Noises: Nosiness: Noxious fumes:
Cell phone Ringers Prairie-dogging Lunches at desk
Speakerphones Joining in Conversations Strong perfumes
Loud Conversations Eavesdropping Forgotten food mugs
Music Hovering over phone calls
Gum snapping Entering cubicles/offices
Tapping Pencil without knocking “The set of qualities and characteristics that represent perceptions of your competence and character as judged by your key constituents (i.e., clients, superiors, subordinates, colleagues).” (Roberts, AMR, 2008)

“If you aren't managing your own professional image, others are.”
Laura Morgan Roberts
Corporate Culture
Office Etiquette
Telephone Etiquette
Business Attire
Things to Keep in Mind
Exercise CAREERS Program Workshop
Presented by Cindy M. Muldrow
March 21, 2012 2:00pm-3:00pm Answering Phone:
Make sure you have paper and pen in case you need to jot down information.
Use pleasant and calm tone, identify yourself immediately.
Transfer calls only when necessary, explain your reasons & ask for permission.
Leaving a voice mail message:
Speak clearly
State your name and number FIRST
Keep it short
Close by repeating your number
Taking a message:
Get the name and number right – ask for the spelling of the name, repeat the number
Ask the name of the caller’s company
Note the date and hour
Add your initials or name The best way to learn a company culture?

See how things are done before charging in.

Listen, observe, and analyze.

Find a mentor. CAREERS Program Workshop
Presented by Cindy M. Muldrow
March 21, 2012 2:00pm-3:00pm
Full transcript