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Mindful Engagement

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Scott DeRue

on 4 March 2011

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Transcript of Mindful Engagement

$50bn on employee learning
and development Corporate Learning Factbook (2010) #1 Most Frequent HR Project in 2010 #1 Most Poorly Managed HR Project in 2010 BCG Creating People Advantage Report, 2010 BCG Creating People Advantage Report, 2010 83% of employees say that "commitment to professional-career development" is Important or Very Important to their job satisfaction SHRM 2009 Employee Job Satisfaction Report "You must take personal responsibility. You cannot change the circumstances, the seasons, or the wind, but you can change yourself." -- Jim Rohn DeRue & Ashford (IOP, 2010) 1. The power of experience 2. Approach every experience with a purpose 3. Experiment your way through life Five Things to Remember: 4. Reflect systematically and often 5. Learn to forget Power of Experience “One must learn by doing the thing, for though you think you know it, you have no certainty until you try.” 70% of leadership development occurs through experience and action learning Robinson & Wick (1992); Wick (1989) are novel and unfamiliar
involve the creation and facilitation of change
involve high stakes
require influence across interpersonal boundaries
involve working across cultures DeRue & Wellman (2009) Approach with a Purpose “Most people go through life under-going a series of happenings which pass through their systems undigested. Happenings become experiences when they are digested.”
Learning Orientation Errors and mistakes as feedback
Challenging tasks as learning opportunities S
T pecific easurable esults-oriented mbitious ime-bound Learning Goals Mindful Engagement: Taking Ownership of
Your Career Development “They rush from meeting to meeting, check their e-mail constantly, extinguish fire after fire, and make countless phone calls.” Bruch & Ghoshal (HBR, 2002)
Experiment to Learn “We made mistakes...we fixed them by doing it over and over, again and again. While our competitors are still sucking their thumbs trying to make the design perfect, we’re already on prototype version #5. By the time our rivals are ready with wires and screws, we are on version #10. It gets back to planning versus acting: We act from day one; others plan how to plan—for months.”
—Bloomberg by Bloomberg "These artists repeat themselves, painting the same subject many times, and gradually changing its treatment in an experimental process of trial and error. Each work leads to the next, and none is generally privileged over others, so experimental painters rarely make specific preparatory sketches or plans for a painting. They consider the production of a painting as a process of searching, in which they aim to discover the image in the course of making it; they typically believe that learning is a more important goal than making finished paintings. Experimental artists build their skills gradually over the course of their careers, improving their work slowly over long periods. These artists are perfectionists and are typically plagued by frustration at their inability to achieve their goal."

—Old Masters and Young Geniuses, Galenson Effective learning strategies
Less anxiety
More skill acquisition
More long-term retention Baker (1999); Dweck (1986); Vandewalle et al. (2001) 60% of variance in sales performance Vandewalle et al. (1999) "Expat" performance and adjustment Porter (1999) Given your learning goal(s)…
What new things will you try?
What experiments might you do?
What are you willing to commit to?
FEEDBACK SEEKING: What is it? Not waiting for people to give you feedback, but actually seeking feedback from others Why do it? People are generally not good at initiating feedback conversations, and are especially uncomfortable if that feedback is negative Ashford (1986) Reflect Systematically & Often Successes and failures
Close to the event
Derive action implications Weick (1993) DeRue et al. (2011) Why should we care?
9% increase in the number of job offers
10% increase in starting salary Learn to Forget “The problem is never how to get new, innovative thoughts into your mind, but how to get the old ones out.”
—Dee Hock "Ambivalence to the lessons of experience are key to adaptability and coping with change."
—Weick (1978) What Can You Do? do
(eleanor roosevelt) Fail faster. Succeed sooner.
— David Kelly (IDEO) DeRue & Wellman (2009)
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