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Quality Oriented Management

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Muzaffer ELMAS

on 23 March 2015

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Transcript of Quality Oriented Management

Quality Centered Management
in
SAKARYA UNIVERSITY
Prof. Dr. Muzaffer ELMAS
President of Sakarya University
1970
School of Engineering and Architecture
1971
1982
Architecture and Engineering Academy
ITU Sakarya Engineering Faculty
1992
4 Graduate Schools
10.000 Graduate Students

1.600 PhD. Students

14 Faculties 4 Schools
41.000 Undergraduate Students
14 Vocational Schools
25.000 Vocational School Students


2.800 Foreign Students

TOTAL 80.400 Students


434 Departments/ Programs


1.900 Academic staff
There are two reasons for the quality centered management of higher education:

1. Business and economic pressure and
2. Digital world

Employers are raising the Bar

Most of current employers want more skills and higher level learning than in the past.
QUALITY IN HIGHER EDUCATION
Every year, more than 1/3 of the entire US labor force changes jobs,

Today’s students will have 10-14 jobs by the time they are 38,

50% of workers have been with their company less than 5 years,

Every year, more than 30 million Americans are working in jobs that did not exist in the previous quarter

We are currently preparing students for jobs that don’t yet exist,

Using technologies that haven’t yet been invented and

In order to solve problems we don’t even know yet
THE FACTS
2015 - 1 ZETTABYTE Every Two Days

Now 5 Exabytes Every Two Days

Dawn of Time to 2003 – 5 Exabytes


2011 - 1.8 ZETTABYTES

Megabyte
Gigabyte
Terabyte
Petabyte
Exabyte
Zettabyte
Still Cameras
Encyclopedias
Televisions
Atlases
Barcode
Scanners
Newspapers
Board Games
Instrument Tuners
Web Browsers
Stereos
Radios
Video Games
Flashlights
Translators
Card Games
Books
Recording Studios
Maps
Editing Suites
World Class Educations
Dictionaries
Money
GPS Navigators
Levels
Movie Theaters
Teleprompters
Audio Effects
Spreadsheets
Airline Tickets
Video Cameras
Stethoscopes
khanacademy.org
Bill Gates’ Favorite Teacher
We need to educate graduates to adapt to change. Therefore, we must equip students with competencies.

Therefore, university education must be designed in terms of learning outcomes; knowledge, skills and competency.

Some concepts are becoming more important.

NEW HORIZONS
Individual performance
Program performance
Institutional performance
Learning outcomes – Student centered learning
Program accreditation
Institutional evaluation - accreditation
KEY POINTS
Quality and accreditation are done with the various steps in the world

Quality steps and studies are similar to worldwide
QUALITY AND ACCREDITATION
Management Ethics & Integrity
Academics
Resources
Teaching
Student
Clear and articulated publicly; it guides the institution’s operations.

The institution works systematicaly to improve performance.

Mission
&
Learning Outcomes
When we look at the world accreditation main steps
(in particular USA) are that it is clearly same concepts.

Main steps is same but details can be different, as regional, country and institutional.
Knowledge, Skills, Competence

Communication, Critical-creative thinking,
Team working, IT, Interdisciplinary

Human resources
Finance
Physical resources
ICT planning
Library
Learning atmosphere


Accreditation
A process of external quality standard review.
Quality & Leadership
Strategic Plan
Institutional
Effectiveness
Implementation
Evaluation
Performance

Student centered education
Curriculum design
Teaching-Learning Methods
Measurement & Evaluation
Assesment: to improve students learning
Survey
Prior Learning Assesment
SAKARYA UNIVERSITY
& WORLD ACCREDITATION
Number of students
Enrollment quality
Graduate quality
Alumni quality
Finding a job

&Learning
Number of staff
Teaching & Learning
Performance
Planning
Leadership
Academicians resist to quality and acrreditation because there are many process and braouchrasy.

To reduce bureaucracy, we have developed a web-based quality management system .

Universities use different softwares. Sakarya University have developed a program to connect all programs to one main program.

It is called SABIS (Sakarya University Information Management System).
CHALLANGES
& OUR SOLUTION
SABIS
SABIS
Last word about the quality
Life is really simple, but we insist on making it complicated.

"Confucius"
Prof. Dr. Muzaffer ELMAS
President of Sakarya University
Thank you!
Great Success
of SAITEM
SAGUAR 2 is champion one more time.
Monday, Agust 17, 2014
Vol XCIII, No. 14
Sakarya University Ranked Among Top 500 Institutions in the world.
AWARDS
Prize for Sakarya
University Technopark

Institutes
Institute Of Educational Sciences
Instıtute Of Natural Scıences
Institute Of Health Science
Institute Of Social Sciences


Faculties
Faculty Of Computer and Information Sciences
Faculty Of Education
Faculty Of Arts and Sciences
Faculty Of Fine Arts
Faculty Of Law
Faculty Of Economics and Administrative Sciences
Faculty Of Theology
Faculty Of Communication
Faculty Of Management
Faculty Of Engineering
Faculty Of Technical Education
Faculty Of Technology
Faculty Of Medicine


Schools
School Of Physical Education and Sports
State Conservatory
Kaynarca School Of Applied Sciences
School Of Health
School Of Foreign Languages


Vocational Schools
Vocational School Of Adapazarı
Vocational School Of Akyazı
Vocational School Of Ali Fuat Cebesoy
Vocational School Of Arifiye
Vocational School Of Ferizli
Vocational School Of Geyve
Vocational School Of Hendek
Vocational School Of Karasu
Vocational School Of Kaynarca Seyfettin Selim
Vocational School Of Pamukova
Vocational School Of Sakarya
Vocational School Of Health Services
Vocational School Of Sapanca
Tourism Vocational School Of Kırkpınar


Departments Reporting To Rectorate
Department Of Atatürk Principles and Revolution History
Department Of Turkish Language
Department Of Foreign Language

Academic
Research
The Main procecss Map for Academic assesment and Quality Improvement adopted by YODEK at the national and institutional levels
QUALITY ASSURANCE ACTIVITIES
Strategic Planning and Implementation Approach in Academic Assesment and Quality Improvement
The self-assesment model developed by YODEK for the use HEIs
EFQM Model Criteria
Publications
Projects
QUALITY ASSURANCE ACTIVITIES
QUALITY ASSURANCE ACTIVITIES
2 0 1 3
Sakarya University
has received award
of Sustainability in Excellence
www.sakarya.edu.tr

http://www.sakarya.edu.tr/en/sayilarla_sau
http://www.sakarya.edu.tr/en/sayilarla_sau
Mission
&
Learning
Outcomes
Accreditation
Number of students
Enrollment quality
Graduate quality
Alumni quality
Finding a job
Quality
& Leadership
Strategic Plan
Institutional Effectiveness
Institutiona Implementation
Institutiona Evaluation
Institutiona Performance
Number of staff
Teaching & Learning
Performance
Academics
Student
http://absdemo.sakarya.edu.tr/?dil=en-US
http://akademik.sakarya.edu.tr/AkademikFaaliyetlerVePerformans/BireyselPerformans
Management Ethics & Integrity
Planning
Leadership
Human resources
Finance
Physical resources
ICT planning
Library
Learning atmosphere



Resources
Publications
Projects
Research
Teaching
Student centered education
Curriculum design
Teaching-Learning Methods
Measurement & Evaluation
Assesment:
Survey
Prior Learning Assesment
&Learning
to improve students learning
Mission
&
Learning

Academics
Student
Management Ethics & Integrity
Resources
Research
Teaching
&Learning
Number of staff
Teaching & Learning
Performance
Number of students
Enrollment quality
Graduate quality
Alumni quality
Finding a job
Outcomes
Clear and articulated publicly; it guides the institution’s operations.
The institution works systematicaly to improve performance.
Knowledge, Skills, Competence
Communication, Critical-creative thinking, Team working, IT, Interdisciplinary

When we look at the world accreditation, main steps
(in particular USA) include clearly same concepts.

Main steps are the same but details could be different, regarding regional, national and institutional.
SAKARYA UNIVERSITY
& WORLD ACCREDITATION
Accreditation
A process of external quality standard review.
Academicians resist to quality and acrreditation because there are many process and braouchrasy.

To reduce bureaucracy, we have developed a web-based quality management system .

Universities use different softwares. Sakarya University have developed a program to connect all programs to one main program.

It is called SABIS (Sakarya University Information Management System).
CHALLANGES
& OUR SOLUTION
The Main procecss Map for Academic assesment and Quality Improvement adopted by YODEK at the national and institutional levels
QUALITY ASSURANCE ACTIVITIES
The self-assesment model developed by YODEK for the use HEIs
EFQM Model Criteria
Strategic Planning and Implementation Approach in Academic Assesment and Quality Improvement
QUALITY ASSURANCE ACTIVITIES
QUALITY ASSURANCE ACTIVITIES
Quality & Leadership
Strategic Plan
Institutional Effectiveness
Institutional Implementation
Institutional Evaluation
Institutional Performance

http://www.sakarya.edu.tr/en
http://www.sybs.sakarya.edu.tr/
Planning
Leadership
Human resources
Finance
Physical resources
ICT planning
Library
Learning atmosphere
Student centered education
Curriculum design
Teaching-Learning Methods
Measurement & Evaluation
Assesment:
Survey
Prior Learning Assesment
Publications
Projects
improve students learning
http://about.sakarya.edu.tr/Personel/PersonelSayilari
http://www.sakarya.edu.tr/en/sayilarla_sau
https://sabis.sakarya.edu.tr/kurumsal/My%20Project/istatistik.aspx
https://sabis.sakarya.edu.tr/kurumsal/My%20Project/istatistik.aspx
https://sabis.sakarya.edu.tr/kurumsal/My%20Project/istatistik.aspx
http://about.sakarya.edu.tr/Ogrenciler/OgrenciSayilari
https://sabis.sakarya.edu.tr/kurumsal/osym2012/OSYM.aspx
https://sabis.sakarya.edu.tr/kurumsal/My%20Project/performans.aspx
http://www.mbs.sakarya.edu.tr/
http://www.mbs.sakarya.edu.tr/
http://www.ebs.sakarya.edu.tr/?upage=fak&page=drs&f=254&b=980&ch=1&yil=2014&lang=en&dpage=all&InKod=48871
http://www.ebs.sakarya.edu.tr/?upage=fak&page=bol&f=254&b=980&ch=1&yil=2014&lang=en
http://www.ebs.sakarya.edu.tr/?upage=fak&page=drs&f=254&b=980&ch=1&yil=2014&lang=en&dpage=all&InKod=48871
http://www.ebs.sakarya.edu.tr/?upage=fak&page=drs&f=254&b=980&ch=1&yil=2014&lang=en&dpage=all&InKod=48871
http://www.eds.sakarya.edu.tr/
http://www.ebs.sakarya.edu.tr/?upage=fak&page=bol&f=254&b=980&ch=1&yil=2014&lang=en&cpage=anket
http://kazanim.sakarya.edu.tr/OncekiOgrenmeTaninmasi/BilgiGirisi/Index
http://akademik.sakarya.edu.tr/AkademikFaaliyetlerVePerformans/IndeksliYayinlarGrafigi
http://www.bapk.sakarya.edu.tr/index.php
http://about.sakarya.edu.tr/Personel/PersonelSayilari
http://about.sakarya.edu.tr/AltYapiKaynaklar/FinansalKaynaklar
http://about.sakarya.edu.tr/AltYapiKaynaklar/Mekanlar
http://about.sakarya.edu.tr/AltYapiKaynaklar/TeknolojikKaynaklar
http://about.sakarya.edu.tr/AltYapiKaynaklar/KutuphaneKaynaklar
http://www.sakarya.edu.tr/en
http://www.sybs.sakarya.edu.tr/default.aspx
https://sabis.sakarya.edu.tr/prgdeg/ProgramDegerlendirme
ll
Full transcript