Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

Make your likes visible on Facebook?

Connect your Facebook account to Prezi and let your likes appear on your timeline.
You can change this under Settings & Account at any time.

No, thanks

Aquatics New Hire Orientation

No description
by

Chris Baker

on 7 October 2016

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of Aquatics New Hire Orientation

Trainings that occur once a month and are MANDATORY!
Required by law to have 3 hour inservices every month
Topics covered:
Go over policies
Emergency procedures
Address and staff issues
Team building activities
Never miss In-service!

In-Services
Aquatics New Hire Orientation
Welcome!
Staff Policies and Procedures
Aquatics
When going on duty during the day, the staff member will
:
Clock in (15 minutes prior to start of stated shift unless a class conflict exists; in these instances, a solution must be communicated and agreed upon by one of the guards working before you)
Change into appropriate uniform
Begin rotation as soon you have changed into your uniform

When going off duty, the staff member will
:
Wait until the appropriate staff member arrives for the next shift and is ready to rotate before leaving
Report any unusual situations and/or problems to the appropriate staff member on the next shift
Clock out

Scheduling of Shifts
All scheduling is completed and maintained on When-to-Work

Shifts Include:
Guarding
Supervising
Safety Classes
Learn-to-Swim
Meetings
In-services
Other trainings
Uniform
All staff members are expected to be neat and clean in appearance when on duty
Lifeguards must wear one-piece swimsuits, assigned shorts, lifeguard tank top or T-shirt, whistle and name tag
Aquatics Supervisors will wear blue/gold shirts, black shorts, a whistle and name tag
Tank tops, shirts, shorts, whistles and nametags are provided by the Department
Staff members may NOT work in street clothes, shoes, hats, or excessive jewelry
Availability is entered on When-to-Work by staff
During the semester, all hours are set about one-week prior to the semester beginning
Weekdays are “set” – meaning they are the same all semester
Weekends are scheduled on a bi-weekly rotation
All staff members are required to work at least one-shift every other weekend
Availability is typically due about 1-2 months prior to the semester beginning
During break periods (Spring Break, Winter Break, and Summer Break), schedules are completed week-to-week
When possible, schedules will be published up to a month in advance (two weeks at the minimum)
Scheduling
Substitution Policy
In accordance with the Departmental policy; if a staff member is unable to work the scheduled hours, an approved substitute must be obtained
In order to obtain a substitute in the Aquatics area, the staff member must post the shift to When-to-Work
It is the staff member’s responsibility to find a suitable substitute to cover the shift
Once a substitute has agreed to cover the shift, the substitute must pick-up the shift on When-to-Work
The trade must then be approved by the Aquatics Coordinator
After the Request has been approved, the substitute is responsible for the shift
Substitutions that are miscommunicated or documented incorrectly remain the responsibility of the originally scheduled staff member
Maintaining Fitness
1000 yards is required each week and you may use the workout that the swim club coach makes
This is required to help all lifeguards maintain an appropriate level of fitness to competently perform all job related tasks
You will get paid for 30 minutes each week
Sign in and out on the Weekly Swim Log located on Tahlia's door
Each employee is allowed to miss two weeks of workouts per semester
Falsification of time will result in termination
After you go over your 2 bi-weeks, you are required to swim an extra 200 yards
Each time you miss, the total amount of yards to make up doubles, continuing the whole semester
Locker Usage
All aquatics staff members are assigned a locker located inside the Natatorium storage area
Staff members are responsible for their own belongings
You are not permitted to use the belongings of others without permission
Lockers in the locker rooms may also be used, but general locker policies must be obeyed
Staff members may provide their own locks if desired
Keep the storage/locker area clean!! Clean up after yourself!
Cell Phones/Tablets/Laptops
Cell Phones:
Cell phones are not permitted to be used during scheduled hours
Unless communicating with Tahlia Pate (ex: Texting Tahlia at opening that there is a chemtrol alarm going off)
Cell phones must be kept in the pool storage area or in the in the Aquatics Office
At anytime you are in the pool office with your cell phone it must be turned to silent or vibrate
Cell Phones are NOT permitted on the Pool Deck for any reason during work hours
Violation of this policy will result in immediate termination
Tablets and Laptops:
Tablets may be used for schoolwork
Schoolwork is only to permitted while on break in the office and when work tasks have been completed
Absolutely no videos, games, or social media
Tablets are NOT permitted on the Pool Deck for any reason during work hours
Tablets may be used for some work related tasks
Emergency Response Protocol
Lifeguards have the highest ranking emergency response certifications in the department
You may be called upon to help out in other areas of the building as well as in the Natatorium
In case of an accident or emergency, you must work as a team to handle the situation
Act swiftly and intelligently
All lifeguards are trained in the use of the following rescue equipment. The following equipment is located on the
pool deck:
Backboards, cervical collars, and spider straps
Rescue tubes and throw bags
Fanny Packs
Personal Protective Equipment (gloves) is located in the Fanny Packs

The following equipment is located in the
Aquatics Office:
Automated External Defibrillator (AED)
First Aid/Oxygen Bag: includes various bandaging, splinting, oxygen delivery devices, oxygen tank, and other first aid supplies
Personal Protective Equipment (gloves) is located in the first aid kit
Backboards, cervical collars, and spider straps

Emergency Rescue Equipment
Procedures for Life-Threatening Emergencies
Two Lifeguards & Aquatics Supervisor present in the Natatorium:
1. LG 1 recognizes problem and activates Emergency Action Plan (EAP)
2. LG 1 and LG 2 clear the pools and spa by 3 loud, long whistle blasts.
3. LG 1 proceeds with rescue while LG 2 and Aquatics Supervisor finishes clearing pools.
Aquatics Supervisor turns off vortex if spinal emergency in Leisure Pool
4. While LG 2 clears pools, Aquatics Supervisor notifies Facility Supervisor via radio that there is an emergency in the Natatorium and radios the Welcome Desk to call 911 if necessary. After pools are cleared, LG 2 assists LG 1 as needed. From this point forward, the Aquatics Supervisor has charge of the situation. Aquatics Supervisor monitors radio.
Facility Supervisor immediately comes to Natatorium while alerting Welcome Desk to maintain radio silence and await instructions.
5. LG 1 completes initial assessment and reports findings to Aquatics Supervisor. LG 1 and LG 2 begin care. Aquatics Supervisor monitors care being given.
6. Aquatics Supervisor updates the Facility Supervisor of situation via radio or in person.
Facility Supervisor has Welcome Desk staff call EMS if necessary, and if Aquatics Supervisor has not already done so. Facility Supervisor directs another available employee to unlock the EMS doors.
7. LG 1 and LG 2 provide care based on initial assessment findings.
8. If CPR is needed, LG 1 and LG 2 begin two rescuer CPR, while Aquatics Supervisor gets first aid equipment from the pool office:
AED
First Aid/Oxygen Bag
9. As soon as Aquatics Supervisor arrives with AED, continue CPR while the supervisor
begins the AED protocol.
10. CPR/AED protocol continues until EMS personnel take over.
11. Immediately after EMS transports the victim to a medical facility, the Aquatics Coordinator is called and informed of the situation by Aquatics Supervisor.
12. LG 1, LG 2, and Aquatics Supervisor complete the required documentation, including a narrative of the situation.
13. Pools and spa may be re-opened after all paperwork is completed and rescue equipment is restocked and in place.

Two Lifeguards on duty in the Natatorium
1. LG 1 recognizes problem and activates the Emergency Action Plan (EAP)
2. LG 1 and LG 2 clear the pools and spa by 3 loud, long whistle blasts.
3. LG 1 proceeds with rescue while LG 2 finishes clearing the pools and spa.
4. After clearing the pools, LG 2 notifies Facility Supervisor via radio that there is an emergency in the Natatorium. Then LG 2 assists LG 1 as needed while monitoring the radio.
5. Facility Supervisor immediately comes to Natatorium while alerting Welcome Desk to maintain radio silence and await instructions.
Facility Supervisor assists with clearing the Natatorium.
Turns off vortex if spinal emergency in Leisure Pool.
6. LG 1 completes initial assessment, reports findings to LG 2, and begins care.
7. LG 2 updates the Facility Supervisor of situation via radio or in person.
8. Facility Supervisor has Welcome Desk staff call EMS as needed. Facility Supervisor directs another available employee to unlock EMS doors.
9. LG 1 and LG 2 gives care based on initial assessment findings.
10. If CPR is needed, LG 1 begins CPR, while LG 2 gets the rescue equipment from the pool office:
AED
First Aid/Oxygen Bag
11. As soon as LG 2 arrives with AED, continue CPR while the second lifeguard
begins the AED protocol.
12. CPR/AED protocol continues until EMS personnel take over.
13. Immediately after EMS transports the victim to a medical facility, the Aquatics Coordinator is called and informed of the situation by LG 2.
14. LG 1 and LG 2 completes the required documentation, including a narrative of the situation.
15. Pools and spa may be re-opened after all paperwork is completed and rescue equipment is restocked and in place.

Emergency outside of the Natatorium
1. Department staff recognize emergency and notify the Facility Supervisor.
2. Aquatics Supervisor or LG monitoring the radio hears the emergency call and alerts all other lifeguard(s) to the potential for response.
3. Facility Supervisor requests LG response to emergency site.
4. If the Aquatics Supervisor is available, s/he responds to the emergency. If no supervisor is available, LG 1 and 2 clear pools by 3 loud, long whistle blasts. (If no supervisor is on duty, Leisure Pool is always the first to clear their pool and responds immediately. Lap Pool will remain open until that Lifeguard is requested).
5. Aquatics Supervisor / LG 1 proceeds to the emergency site with the appropriate equipment:
AED
First Aid Bag
Radio
LG 2 stays in the Natatorium and maintains control of patrons. Pools and spa remain closed until there are an adequate number of lifeguards to reopen.
6. Upon arriving at the site, Aquatics Supervisor / LG 1 assesses the situation and assumes responsibility for care.
7. If CPR is underway, Aquatics Supervisor / LG 1 sets up for AED usage.
8. CPR/AED protocol continues until EMS personnel take over.
9. Immediately after EMS takes the victim to a medical facility, the Aquatics Coordinator is called and informed of the situation by the Aquatics Supervisor or LG 1.
10. The Aquatics Supervisor or LG 1 completes the appropriate, required written documentation, including a narrative of the situation.

Audits
Audit Packet

Each employee will be required to complete their Audit Packet each semester/year
There are 4 Auditing Supervisors
Each hold one 2 hour Audit Session per month
These will be posted as shifts on W2W
You must sign up for the session on W2W to attend
Failure to complete any portion of your packet by the deadline(s) will result in termination of employment
Preventive Lifeguarding
As a lifeguard, you are a professional first responder and therefore accepted the responsibility of protecting swimmers in the Natatorium. Lifeguards have a moral, professional, and legal obligation to prevent accidents by enforcing the rules and regulations of the facility and to respond quickly and effectively in an emergency.
Scanning
To be effective in preventing accidents, lifeguards must develop a systematic scanning technique
Each patron in the pool should be checked every ten seconds!
High-risk patrons should be checked first followed by children, older adults, young adults, etc.
While scanning the pool, lifeguards will refrain from lengthy conversation with other staff members or patrons
Zones for Scanning
SAFETY IS ALWAYS OUR FIRST RESPONSIBILITY!
NOTHING IS MORE IMPORTANT THAN YOUR SAFETY AND THE SAFETY OF OUR PATRONS!

The rules and regulations that are contained in this Manual are directly related to keeping our patrons safe by preventing accidents

Enforcing rules ensures everyone's safety

Always prevent accidents/incidents from happening when possible
If it is not feasible, handle it immediately
Looking the other way creates a difficult situation for everyone, especially other staff members

Fecal/Vomitus
Leisure Pool has many blind spots. Here are some tips:
Any time the vortex is being used, the chair directly above the vortex should be the chair you use
During Group Swim Lessons, the chair next to the Spa may be used, as long as you can see everyone swimming and the vortex is not in use
With one or two families or during Private Swim Lessons, the stool in front of the mural may be used
If the pool becomes busy (between 30-50 swimmers), standing on the Spa wall above the waterfall is usually the best option

Leisure Pool
Lap Pool is significantly easier to guard because of the lack of blind spots. There are, however, some rules that must be adhered to:
Roaming around the pool and/or exiting the chair is not appropriate with few exceptions
These exceptions include:
Moving Lane Lines
Moving from the Main Chair to the Secondary Chair (furthest from the office)
The guard is only permitted to move chairs when the sun glare is interfering with the guard’s ability to effectively scan the pool. The guard must take the tube and radio with them and keep their eyes on the pool and patrons the entire time.
The Lap Pool is responsible for scanning the entire Natatorium
Including the Spa and Leisure Pool in their scan (even while Leisure Pool is being guarded) ensures that all blind spots for the Leisure Pool guard are covered by the Lap Pool guard
If Lap Pool is unguarded, the Lap Pool guard will give the Leisure Pool guard the radio

Lap Pool
Recognition and Response
When an aquatic emergency occurs, every lifeguard must evaluate the entire situation before acting
Consider the patrons still utilizing the facility, not just the one needing assistance
Reacting emotionally and too quickly may result in more injuries and ineffective, possibly unsuccessful, rescue attempts
Before responding, take a deep breath, think about the situation and what needs to take place and react in the appropriate manner
Hot Tub Protocol and Procedures
The Hot Tub should be scanned by each lifeguard on duty as part of their scanning responsibility
When lifeguards go on break or rotate out of a chair, they are to use the pathway next to the hot tub to exit the Natatorium
Should a guard become concerned with the safety of a patron due to overexposure to the heat or any other reason, the lifeguard is to inform them that use should not exceed 15 minutes
Encouraging a 10 minute break followed by another brief stay once they have cooled is expected to be enforced
Effective Rule Enforcement
Lifeguards must know, understand, and enforce the pool rules and regulations.
Lifeguards must:
Enforce the rules as interpreted by the Aquatics Coordinator
Be firm, but not rude
Explain the rationale for the rule
Understanding the rationale may help the person obey the rule
Be consistent, fair and impartial in your disciplinary actions
Do not play favorites
Do not abuse your authority
Avoid getting into a shouting contest with a patron
Yelling and screaming at misbehaving patrons only escalates the situation, and is counterproductive
Bring any situation that you have difficulty handling to the attention of the Aquatic Coordinator, Aquatics Supervisor, or Facility Supervisor

Conduct while Guarding
Lifeguards are responsible for the safety of both themselves and the patrons using the Natatorium
Don't talk to patrons to the point where you are not able to effectively watch the pool, always keep an eye on the pool and inform them that you must watch the pool

Lifeguards must:
1. Guard from the elevated chair, wearing the rescue tube
2. Sit appropriately!
3. Scan the pool area continuously
4. Consistently enforce all rules and regulations of the Natatorium
5. Monitor the radio at all times
6. Provide helpful customer service to patrons
7. Be prepared to respond!

Chemical Balances
Note:
The Lap and Leisure Pools use Chlorine as a disinfectant while the Spa uses Bromine.

Normal chemical readings:
Chlorine/Bromine
1.0ppm and above for Lap and Leisure Pool
4ppm for Spa
pH
7.2 – 7.8
Alkalinity
100-120

Temperatures:
Leisure Pool 86°
Lap Pool 84°
Spa 102-104°

Well-formed Stool
Diarrhea
1. Shut off vortex if leisure pool is involved
2. Clear the pool
3. Take body substance isolation precautions
4. Check for adequate sanitizer in area-at least 2ppm
5.Remove as much material as possible using a net or scoop and dispose of the material using sanitary facilities (i.e. family changing room toilet)
6. Add proper amount of additional sanitizer if needed
7. Clean and disinfect the net or scoop by thoroughly spraying with Nutra-Quat in custodial closet
8. Wash your hands
9. Re-open pool after a minimum of one half hour downtime with chlorine level at least 2ppm
10. Fill out the fecal/vomitus incident form and give to Aquatics Coordinator; if not present contact Aquatics Coordinator
1. Shut off vortex if leisure pool is involved
2. Clear the pool
3. Contact Aquatics Coordinator ASAP
4. Take body substance isolation precautions
5. Remove as much of the material as possible using a net or scoop and dispose of material
6. Additional sanitizer will be added by the Pool Tech or Aquatics Coordinator to raise chlorine to 20ppm
7. Once chlorine has been added, allow for at least 3 turnovers of water to occur = 8 hrs. in leisure pool/ 18 hrs. in lap pool
8. Wash your hands
9. Fill out the fecal/vomitus incident form and give to the Aquatics Coordinator
10. The Pool Technician will backwash the filters thoroughly
11. Pool will reopen after the allotted amount of time and once the chlorine have returned to normal range
In the leisure and lap pools, incidents are handled with the same standard of care
If the spa is involved, it will be closed until it is drained and cleaned
2 shadow shifts
Meeting with Tahlia
START WORKING! :)

Next Steps...
While on break...
Check Risk Management tasks
Review Lifeguarding Manual, Audits, Safety Manual and Aquatic Manual
Complete oxygen
Only during opening shifts you are allowed to swim on your break
Clean: office/wet classroom/pool deck/etc
Be Fit
Each semester there will be a competition amongst the aquatics staff based on physical fitness
This competition is based on personal improvement and attaining goals
Workouts will be recorded in a personal notebook
The workout must be signed by someone working at the time and dated in order to get credit for the workout
Stars will be awarded to each person based on their progress each week
Stars may also be obtained by participating in weekly perks
Stars will be included in Aqua poinz
Aquatics Supervisors!
Coming to work...
Katie McKee, Auditing AQ
Supervisor
Sarah Ryland, Auditing AQ Supervisor,
Office Assistant, Golden Splashes Coach
Christina Bowser, Auditing
AQ Supervisor, LTS Supervisor

Emily Maffit, AQ Supervisor
Quenten, AQ Supervisor, Golden Splashes Coach, Swim Club Coach
Stephanie Martoccia, Auditing AQ Supervisor,
Mock Team Member
Angela Anikienko, AQ
Supervisor
Glenn Ewart, Pool Technician
Tahlia Pate, Aquatics Coordinator
Point system based on teams
Each individual can earn points throughout the semester doing certain activities
Oxygen
Must complete one time every week
Can complete more than once a week
If you skip a week you will have to complete 2 oxygen scenarios the following week
Can be be completed with any supervisor
You can refer to this sheet located on the Memo Board to see your individual progress and how many yards your team needs to make up for the following week
Memo Board
This needs to be regularly checked and signed when new items are added
Prizes will be awarded based on the number of stars obtained and there will be an overall winner of the competition each semester
*If you need any assistance while guarding you should call out the sup or the coordinator to assist or take care of patron concerns so that you can effectively keep scanning
Main Chair
Swim Lessons/2nd Chair
Main Chair
Secondary Chair
A or B?!
A
B
Full transcript