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Congruent Communication by Haim Ginott

created by: Diah, Aqilah, Fatin & Sufiyyah. this was the presentation for our assignment TSL 3109. we presented this on Thursday, Feb 7th, 2013.

Sufiyyah Zulkifli

on 10 February 2013

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Transcript of Congruent Communication by Haim Ginott

Fatin Amirah bt. Mohd Hanapiah
Nurul Adibah Aqilah bt. Abd Nasir
Siti Nadiah bt. Masre
Wan Sufiyyah bt. Wan Zulkipli by: Aqilah About Haim Ginott He was born in Israel in 1922 He studied
clinical psychology at
Columbia Uni. in New York He was a
clinical psychologist,
parent educator and author
of 3 books; Parent & Child,
Parent & Teenager, Teenager & Child He worked with
troubled youth in a guidance Clinic in Jacksonville,
Florida He believed
that there was
no such thing as
an unacceptable child,
only unacceptable behaviours. His experience
in Jacksonville has guided him
to his unique combination of compassion
and boundary setting By: Aqilah What is congruent communication? Congruent communication is defined
as harmonious communication
between a teacher and student. congruent- suitable or appropriate in a particular situation.
(Oxford Advanced Learner’s Dictionary) In order for teacher to create an environment with congruent communication, Ginott stated 3 things: Theory Overview Teacher should
always be respectful
of student needs.
Students should never
experience any teacher
belittling them. The teacher
must include
cooperative learning The teacher must model communication that is
congruent with
students’ emotions and
surroundings. Ginott's Key Ideas by nadiah Theories and Approaches Ginott is known for: Ginott's teachings The Classroom Highlighting the critical role of communication in discipline

Setting the personal caring tone that is present in today's system of discipline He reminds teachers that learning always takes place in the present tense.
-teachers must never prejudice students or hold grudges

Learning is always a personal matter to the student

He believed in harmonious communication
- Communication that is harmonious with students feelings about situations and themselves Ginott's theories Setting limits and using compassion and congruent communication as the key tool

There is no such thing as an unacceptable child only unacceptable behaviors

Encourages parents and teachers to set clear boundaries for behaviors while acknowledging and exploring emotions 2. express anger appropriately 3. Invite Cooperation 4. Accept and acknowledge student feelings
- address situations rather than students characters
- acknowledge and accept students feelings
- often teachers use language that blames, orders, admonishes, accuses, ridicules, belittles of threatens children.
- use language that focuses on situation and facts not threatening child's self esteem
- Students can annoy and irritate teachers making them angry.
- Anger is a genuine feeling, and teachers should express their anger in reasonable and appropriate ways that do not jeopardize the self-esteem of their students 1. Sane messages - address the situation - Use "I" messages - labeling is disabling - Provide opportunities for students to experience independence, accepting their capabilities
- Give students a choice in matters that effect life in the classroom (seating arrangements, classroom procedures )
- Avoid long drawn out instructions, instead give brief statement by inviting cooperation you begin to break down students dependency on yourself - When a problem occurs listen to students and accept the feelings they are expressing as real.
- Serve as a sounding board to help students clarify their feelings and let them know their feelings are common. 5. Avoid labeling the student 7. Avoid harmful questions 8. Accept students' comments "you are so irresponsible, unreliable" Avoid these types of statements.
When students hear these they may develop a negative self-image.
instead strive to be helpful and encouraging 6. Use direction as a means of correction Instead of criticizing students when a problem occurs
teachers should describe the situation to the students and offer guidance about what they should be doing. When a student spills supplies on the floor, offer some suggestions about ways to clean up rather than criticize the student Avoid asking questions that might incite resentment and invite resistance. No "why" questions =
"why can't you be good for a change?"
"why do you forget everything I tell you?" Instead point out that there is a problem and invite students to discuss ways to solve the problem! Students may ask questions and make statements that are unrelated to the topic at hand.
Show respect and give credit for the question or comment because it may be important to the student in some way. 12 ways teachers can express congruent communication by protecting and building students self-esteem 11. Be Brief when dealing with minor mishaps 10. Avoid hurried help 9. Do not use sarcasm The use of sarcasm in the classroom, though it may sound witty to you, may leave students with hurt feelings and damaged self-esteem When a problem arises:
listen to the problem
repeat it
Clarify it
give students credit for formulating it
then ask "what options are open to you?" In this way, you provide students with an opportunity to acquire competence in themselves Long, logical explanations are not needed when there is a lost assignment or broken supplies.

Brief statements should be solution-oriented Congruent communication-harmonious and authentic
Teacher is facilitator of whole class discussions
Cooperation - classroom rules, seating, etc.
No punishment - counter-productive, leaves student feeling they have paid the price and can do it again
Behavior addressed not students character, personal and private discussion of bad behavior
"I" statements
Rewards- put pressure on student can be misunderstood, given carefully and sparingly
Praise only if authentic and warranted
Students express feelings and come up with their own solutions Examples Imagine that you have your students working in small groups on a project. Then one of the students begins to talk in an angry way to another group member, stands up, and tosses some papers aside. How would you communicate with that student using Ginott's principles of congruent communication? Two students are arguing over a pencil in class..... "I heard both of you and I don't like what I heard. Let ME have this object of contention. Meantime here is a pencil for you and a pencil for you. Please decide after class whose pencil it is. And now, back to work." Brevity in correcting misbehavior Strengths Weaknesses Accepts and acknowledges the feelings of both students and teachers Brevity in correcting misbehavior Invites cooperation between the teacher and student Addresses the student’s action rather than the student’s character Only works in situations where the teacher and students have similar communication styles Expresses anger appropriately Require the students to communicate their ideas and opinions. (cc) photo by theaucitron on Flickr Brevity in correcting misbehavior Invites cooperation between the teacher and student Invites cooperation between the teacher and student Brevity in correcting misbehavior Brevity in correcting misbehavior Brevity in correcting misbehavior Cultural considerations to take into account Ginott was a psychologist not a professional teacher STRENGTHS AND WEAKNESSES by Fatin Use communication (congruent) Invite cooperation Use sane messages correcting misbehavior Practicality & Implications Practicality by Sufiyyah Encourage togetherness among students in activities Build trust and mutual respect between teacher and students Students will realize their misbehave acts without being label (cc) photo by medhead on Flickr Implications -Invites cooperation -Avoid using personal identification when addressing interaction -Successful discipline happens when student learns self-discipline -Correcting by directing -Build trust and confidence in students -The use of sane messages when correcting misbehaving students Harmonious and authentic

1. The teacher must model communication that is congruent with students emotions and surroundings

2. The teacher must include cooperative learning

3. It is important to use discipline in place of punishment Congruent Communication
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