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How to Survive Your Board

Improve the effectiveness and satisfaction of your Board Members. Learn how to deal with difficult board members and improve satisfaction and effectiveness for everyone. Presented at various Fundraising events and Nonprofit board trainings.
by

GoalBusters Consulting

on 1 December 2016

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Transcript of How to Survive Your Board

Gallup Q12 Model
I know what is expected of me
I have the tools and training to do what I need to do
Someone recognizes and seems to care about my work
The mission is important to me and I can make a difference within it
I have had opportunities to learn and grow
Topics
Begin with the end in mind—recruitment
Setting expectations: job descriptions, “employee” satisfaction
Managing conflict
How to Recruit
What characteristics are you looking for?
Who would be ideal for these needs?
Recruitment is a two-way discussion
Be prepared to wait if it's not the right time or not the right person
Orientation
“Immersion” experience
Major issues that are in process
Other issues that may arise
SWOT
Board “buddy”
Camaraderie
Know what you're looking for
Skills available for organization
Passion for cause
Available time
What skills DO we want?
What are we
NOT looking for?
Job Descriptions
Importance of role
Fiduciary responsibilities
Governance responsibilities
Strategic responsibilities
Time expectations
Financial expectations
Organizational engagement
Recruitment
Make sure your
board members
are prepared to serve
Operations
Set schedule
Set meeting structure
Consent agenda
Set responsibilities for each board member
Minimize reporting
Expect that people will do their homework
Conflict
Problems
Conditions/Basic Issues
Effectiveness
Self assessment
360 evaluation
Ongoing evaluation not isolated
Troubleshooting
Financial
Legal
Resource development
Technical/Programmatic
Team leadership

Alice Ferris, MBA, CFRE, ACFRE
Jim Anderson, CFRE

@AliceFerris @GoalBustersJim
GoalBusters
blog.goalbusters.com
alice.ferris@goalbusters.net
jim.anderson@goalbusters.net
goalbusters.net
GoalBusters
Free
Fundraising Resources
How To Survive Your Board
Thank You!
Draw the archetypes of your difficult people
Ideals
Status
Action/Emotion
What IS good
What LOOKS good
What FEELS good
What are the problem characteristics again?
What would be some of the underlying motivations for these characteristics?
Which are problems and which are conditions?
What are some of the strategies to cope?
Full transcript