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Transcript of Communication
Interpersonal and communication skills are just as important as your indepth knowledge. Being able to communicate effectively is important, as you not only communicate with pupils, but with parents and colleges on a daily bases.
Effective communication can help to develop a possitive relationship with those around you. Which can ensure good teamwork and create a good understanding for staff and parents working together.
This helps to set a good example to pupils which helps them to communicate comfortably within their setting meaning they have greater chance of achieving their goals .
How do we build positve relationships ?
What are the principles for doing this?
How do the different professional and cultural context affect the way we communicate ?
Children learn to communicate from adults, so it is important that we set a good example. If your body language and tone of voice indicate openness and encouragement e.g. getting down to the level of a small child, pupils are move likely to be receptive.
Some pupils may have low confidence so it is important to create opportunities where they feel comfortable to talk.
Know when it is important to focus on communicating in groups or one to one.
Maintaining eye contact and listening attentively shows that you are interested in what they are saying, this also makes you better equipped to meet individual needs and adjust lesson plans where needed.
Encourage pupils to ask questions and share their ideas. Show positivity in your expression and verbally when communicating.
What are the skills needed to communicate with children ?
Effective communication, why is it important ?
Effective communication is not the only thing needed to build positive relationships. Being respectful, considerate and understanding towards others is essential. Every individual whether child or adult is unique and have their own beliefs , values and capabilities. By showing respect and consideration we learn and understand more, which in turn can gain mutual respect.
It is important to communicate information clearly, as mis-communication can create conflict or confusion which may cause a break down in relationships. For example when delivering a lesson plan ensure all your team are aware of the plan and what their role is. (if staff do not understand what they are doing, how do you expect pupils to?). Listening and communicating clearly with other members of staff will help create a stronger team making for a more positive learning environment.
Show patience and listen to others. Make sure you are approachable so that pupils can come to you for advice or help if they are feeling hurt or upset. It can also help parents share information or concerns with you. Listening and taking interest can help build stronger relationships with parents which in turn will benefit pupils learning.
We are all individuals and no two people belonging to the same culture are guaranteed to respond in exactly the same way.
To build a relationship with people from other cultures it is important to learn how to communicate with them verbally and non-verbally. For example some cultures greet by shaking hands where as others may bow. In some cultures men have more a dominate role when communicating in mixed company, where as other cultures may take an equal role
We should be respectful and considerate of the ways in which other communicate and of how we ourselves communicate.
Communication is not just about the way we talk, though we should be clear when to use formal and informal language e.g. the changes form communicating to classroom of children, to a meeting of professionals.
It is also about the way we present ourselves, this can cause confusion or conflict if received wrong. Our body language , eye contact and even the way we dress can communicate messages just as much as verbally.
How do u adapt communication to suit the age of the child ?
The age of a child can determine the way you communicate with them e.g. getting down to their level, taking a more softer approach. Although adapting communication is not just about the age, but also about the individual, as some young children may have a good level of communication skills, where as others may need more encouragement. When communicating young children respond well to visual aids e.g. watching video story clips that relate to their activity. Where as older children can listen well to verbal instructions or follow diagrams drawn on a board. You should also take care to adapt your vocabulary to suit the age group e.g. using direct and simple vocabulary for young children. You should ensure the length of instructions given works for the age of the child, as younger children usually have less attention span compared to older children.
Adapting context of communication with children
You communicate with children in different situations throughout the day. You should adapt you verbal communication according to the situation. For example, keeping a more focused communication during a learning activity or using a more relaxed communication during play time.
You should adapt the way you communicate to suit the child's need. Some children may suffer anxiety others may have a speech disorder, be sensitive and allow extra time for those who struggle with communication. For children with special educational needs additional equipment may be needed to help with communication.
What is the difference between communicating with children and adults ?
Many of the same principles apply when communication with both adults and children e.g. maintaining eye contact and being respectful and listening.
When communicating with children you should always maintain your teacher pupils relationship. What we do and say sets the example for children as they learn form what they see, therefore you need to ensure that you are demonstrating the correct communication. Ensure you use the correct vocabulary and verbal expression to suit the level of the child. The way you praise and encourage children differs from they way you would encourage an adult. You would speak to an adult on an adult level where as depending on the age of the child you would use different tones and facial expressions. You can also communicate with adults in different ways such as; emails, phone calls , messages and letters.
Adapting communication to meet the different communication needs of adults
Adults may have different communication needs. For some this could be speaking very little English, it may help to have a translator on hand. Some adults may also have hearing or vision impairments. You will need to adapt the way you communicate to suit the person in which you are communicating with e.g. talking slowly and clearly, using face to face to help lip reading. This also includes using other forms of communication, be understanding that some adults may struggle reading letters this could be helped by explaining upcoming events and activities at parents evenings or meetings.
How could you manage disagreements ?
Disagreements can often occur due to miscommunication , so it is important that you take the time to ensure that the information you are communicating is received correctly. It is also important that disagreements with a child is dealt with quickly and effectively in accordance to the schools principles and strategies on managing behavior.
Some example of strategies for managing disagreements:
Parents and staff must work together to handle issues and have an understanding that their goals for the child are shared goals, that the best interest of the child comes first.
Avoid confrontation and deal with solutions to the specific issues and be prepared to offer alternatives.
Effective resolution usually requires both parties to come to some form of compromise. Once the issue is resolved put it behind you.
In the moment of conflict pause and take a breath, this will allow you to briefly assess the situation and consider your response.
Maintain professional conduct and keep control of your emotions.
If you feel that you cannot resolve the issue then it may be useful to seek help form a mediator.