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centrecom VoIP phone systems

introducing centrecom 2013
by

Gary Purcell

on 19 September 2016

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Transcript of centrecom VoIP phone systems

Case Studies
VoIP
Phone Systems
Business Broadband
& Data Connections
Public WiFi
1
2
3
Choice of 50 networks
DSL, Cable, Fixed Wireless, Mobile, Satellite, Fibre
1MB - 500MB
Expert, neutral advice
Business Grade Support
Cafes, Pubs, Hotels, Shared Offices, Student Housing
Security & Firewalling
Support & Management
Active Monitoring
Regulatory Compliance
why
neutral expert advice
consolidated services
single bill
no call centre support
save time + money
Case Study
"Centrecom increased office efficiency, and a significant cost saving in terms of call rates, email and IT systems, and numerous phones lines that were no longer required."
Results
Phone costs down 35%
Savings of over €4,000 p.a.
Improved office efficiencies
The Issue
Out of date phone system
2 offices on different systems
More phone lines than required
Poor broadband
Sherry Fitz
Telecoms
Consolidation
The Solution
Integrated hosted VoIP phone system
New free-phone number
2 x UPC broadband in each office
Centralised IT & Telecoms
Case Study
"centrecom provided a centralised service that integrated seamlessly with our global MPLS network and continues to connect remote sites for us across Ireland and the UK."
Results
Project achieved ontime
Huge savings in IT, admin and finance resources
Local support with global applications
The Issue
60 rural locations
New global data network
Mission critical applications
Kerry Group
Multi-Site Broadband
The Solution
Primary & back-up broadband connections into each location
Integration into US-based global network
Support for mission critical applications
Cost-centre based billing
Case Study
"As a prestigious boutique hotel, we required a WiFi network to be retro-fitted into our Victorian building.
Results
Approval from techie guests
Reduction in WiFi "theft"
Compliance with WiFi regulations
Chargeable token system
The Issue
Hotel, restaurant & pub complex in Victorian building
Tech savvy clientele
Fast WiFi internet required for guests
Reliable fixed broadband connection needed for reception
Kellys Hotel
WiFi+
The Solution
2 x broadband connections in resilient configuration
WiFi hotspots installed throughout
User authentication system deployed
Proactive management & support
centrecom not only designed and installed the system, they also managed security and support, and personalised a token system to enable us to be fully compliant with the regulations"
?
Questions
Caller Menu (IVR)
Recorded Welcome Message
Customised On-Hold Recording
Call Pickup / Hunt Groups
Conferencing
Caller ID
DDIs
Out-of-Hours Message
Time-Based Call Forwarding
Voicemail by email, web, handset
the one-stop-shop for business telecoms
the one-stop-shop for business telecoms
What is VoIP?
Why install a VoIP Phone System?
centrecom hosted VoIP pbx
Secure Data Centre Hosted PBX
99.9% Uptime guarantee
Tier 1 Carriers
Unlimited lines
Quality of Service
Free office-to-office calls
Mobile apps - free mobile calls
Non-geographic & int'l numbers
No on-premise pbx
No line rental
40% lower call charges
Modern, Corporate Grade System
Flexible for Today's Working
PBX Configuration
Installation & Training
Number Porting
Business Grade Support
Moves, changes, upgrades
centrecom pbx functionality
Firewall
PoE Switch
Full transcript