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Government 2.0 and Local Government Communications

Presentation to the heads of Communications of Welsh Local Government Authorities, Llandridnodd Wells, 10 February, 2010
by

Esko Reinikainen

on 25 November 2015

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Transcript of Government 2.0 and Local Government Communications

and
Local Government Communications
Government 2.0
Definitions
Principles
Web 1.0 vs 2.0
Digital Immigrants vs Digital Natives
Relationship between Government and Citizens is changing...
Tools
Openess
Transparency
Sharing
Act Local, Think Global
User Generated, but not User Controlled
Government 2.0 is neologism for attempts to apply the social networking and integration advantages of Web 2.0 to the practice of government.
Wikipedia
Government 2.0 is the use of IT to socialize and commoditize government services, processes and data
Gartner
Government
Technology
Citizens
Social Media
Further Reading
Blogs
Forums
Microblogging
Social Networks
Photo Sharing
Video Sharing
Wikis
Facebook
Myspace
Twitter
Ning
Flicker
Youtube
Vimeo
Wikipedia
Slideshare
These are all platforms where discussions relevant to your work, or about your organisation are happening...
Which of them are you participating in?
This one?
or this one?
how about here?
and what do you do about this?
http://en.wikipedia.org/wiki/Web_2.0
http://blog.vovici.com/blog/bid/18085/Web-1-0-vs-Web-2-0
Citizen Engagement
Enterprise Software
Government 2.0
Llandridnod Wells, 10 February 2010
Key Points
The relationship between government and citizens is changing
You can no longer beat them, so let them join you
The changing web is an incredible resource, not a threat
Are you engaging with the conversation people are already having about you?

Esko Reinikainen
Arts Development Officer
Monmouthshire County Council

or you can also find me here:
http://monarts.ning.com
http://hi.im/eskoreinikainen
http://flavors.me/reinikainen
@reinikainen
A Brief Twitter Analysis

All stats collected on 4.2.10 using
tweetlevel.edelman.com
twitter.grader.com
We also use:
tweetstats.com
xefer.com/twitter
Seth Godin
Tribes
Tara Hunt
The Whuffie Factor
Clay Shirky
Here Comes Everybody
Eric Qualman
Socialnomics
Charles Leadbeater
We-Think
Trafigura
Iran Elections
Rage Against Simon Cowell
Birmingham City Council Website
Belarusian Flash Mobs
Obama '08
Hacktivism
iReporters
So what are the implications for local government?
Citizens are no longer passive observers of events, they have the tools of engagement at their disposal.
It is often in their pocket.
And they are not afraid to mobilize their social networks in pursuance of their cause...
The days of unidirectional broadcast are limited...
If we fail to be open and transparent, we are likely to get caught out...
Citizens are having conversations about us, so we might as well offer them the platform to do so.
But now, the news can spread globally mithin minutes. Try damage limitation on that.
The citizens can and should be our best allies...
We must no longer 'do' government to them, we must open dialogue platforms to them so they can take an active part in designing the services they require.
What happens when citizens start talking directly to the civil servants who design and deliver their services?
Who is more important?
The citizen or the local paper editor?
What conception of democracy do we hold true?

On one hand, we have to make a root and branch re-evaluation of what we mean by deliberative democracy...

If we do not, are we in fact acting as an authoritarian democracy...?
http://prezi.com/5my-00nq2ne5
Full transcript