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2018 PROGRAM INTEGRITY NEWS

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Mollie Dvorak

on 10 October 2018

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Transcript of 2018 PROGRAM INTEGRITY NEWS

Conflicts of interest involve the abuse, actual or potential, of the trust placed in you as a professional. Avoid potential or apparent conflict of interest situations. Maintain independent judgment in performing official duties.
"Loose Lips Sink Ships"
"One Lie Can Ruin a Thousand Truths"
Openness
Honesty and Trustworthiness
Confidentiality
Honest=
True
Frank
Straightforward
Sincere

Honesty ≠
Untruth
Falseness
Deception
Fraudulent
Trustworthy=
Dependable
Reliable to do the right thing
To be counted on to act honestly

Violating the trust and confidence of one’s position or expected standards of ethical behavior is the essence of deceit and abuse.
Information is power. Misuse of information is the misuse and/or abuse of power.

Strict sanctions and penalties are placed on those who use privy information for their personal gain or selfish motives.

Carelessness can be just as damaging. An ethical person maintains strict confidentiality.
Vol XCIV, No. 411
Legal
Fairness
No room for favoritism and preferential treatment. Act objectively and impartially in accordance with rules and logic.

Being fair ≠ being equal.

Follow established and accepted standards, procedures and practices. Avoid personal and/or arbitrary judgments.
Society obeys rule of law. Protect the innocent.
CROP INSURANCE
PROGRAM INTEGRITY NEWS

"Happiness and Moral Duty are Inseparably Connected"
Duty
Due diligence.
Fidelity to professional responsibilities. Moral obligation to diligently act in accordance with the laws, standards and recognized customs of society.
Is it
LEGAL?
NO
?
YES
Yes,
Appears
ETHICAL
Does it
comply with
POLICY?
Reflects
POSITIVELY
on the
company/industry
if made public?
Positive
or
Neutral
Impact
on others?
TRY THIS DECISION FLOW
HELPS WITH DECISION MAKING
NO
NO
NO
?
?
?
YES
YES
If it is legal, is it ethical?
One must know what is right and what is wrong, and

One must have the personal discipline, integrity and motivation to do what they know is right.
Honor the trust placed in them by the consumers of their products and services.
ILLEGAL = UNETHICAL

LEGAL ≠ ETHICAL

Being strictly legal does not necessarily guarantee that some action is also completely ethical.
Basic Ethical Principles
Requirement to accept the personal accountability associated with professional responsibility and faithfully and persistently act ethically.

Demands a higher standard of performance regardless of oversight and review.
THANK YOU
Heart of crop insurance industry. Preserve farmers trust and farm safety net. Stewards on behalf of taxpayers and shareholders.
Importance
1
2
© NCIS 2018
Copyright Notice

All material distributed by National Crop Insurance Services is protected by copyright and other laws. All rights reserved. Possession of this material does not confer the right to print, reprint, publish, copy, input, transform, distribute or use same in any manner without the prior written permission of NCIS.

Permission is hereby granted to Members in good standing of NCIS whose Membership Class (and service area, if membership is limited by service area) entitles them to receive copies of the enclosed or attached material to reprint, copy or distribute such NCIS copyrighted material in its present form solely for their own business use and solely to employees, adjusters or agents who are under contract with them, and as a condition to receiving such copies, such employees, adjusters and agents agree that they will not reprint, copy or distribute, or permit use of any such NCIS copyrighted material to or by any other person and/or company, or transform into another work such NCIS copyrighted material, without prior written permission of NCIS.

© 2018 National Crop Insurance Services, Inc.
Clarify ethical standards
Role
Company and Individual behavior
Purpose
Administer the program. Employs agents, underwriters and adjusters. Collects premiums. Pays claims.
Sell policies. Report claims.
1.2 million policies nationwide.
Approves products for sale. Sets rates, underwriting standards and loss adjustment standards. Provides premium discounts. Shares in gains/losses.
Pay premium.
Use good farming practices.
NCIS role
AIP role
YOU
How to Act
Ethically
Works with RMA to solve problems. Streamlines and simplifies the crop insurance process for farmers.
CAPP adjuster licensing.
Training uniformity.
Administer the program. Understand what it means to have a 'company climate' of program integrity. Good internal controls can mitigate improper payments and improve public outlook.
Honest
Fair
Educated
Resourceful
Leader
Ethical behavior is everybody’s responsibility. Insureds follow the terms of the policy. Agents accurately and fairly represent the provisions of the policy. Adjusters accurately and fairly follow established loss procedures. Companies adhere to all components of the SRA. USDA/RMA administers a sound risk management program that reduces opportunity for waste and abuse.
a. Adherence to an ethical code
b. Being in accord with what is right
c. Following policies and procedures
Collects and analyzes data to detect and correct fraud, waste, and program abuse. Improper payments are identified and minimized. Quality control.
Federal: FCIC, USDA, RMA
Approved Crop Insurance Providers
Licensed Agents
Farmers
RMA role
Define
Integrity


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