Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

How To Be a Good Listener

No description
by

Alex J

on 1 December 2014

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of How To Be a Good Listener

How To Be a Good Listener
Initial Plan

1. Eliminate interruptions and interjections.

2. Replacing the desire to interrupt with simply listening.

3. After listening, process what was said and respond.

Final Plan
disinterest - curiosity & rehearsal
lack of understanding - lose a thought, ask a question
fatigue - hold my tongue



self-statements & rehearsal
"I want to hear where this is going"
"What can I learn from [name] today?"
"Remember the setting, feel from [name]'s heart, just be"
high risk | family & holiday adjustment
Mis-communication Happens Often
Checklist
Don't Assume Before You Hear
Conclusion
1. Identify the parts listening is comprised of

2. Choose where to begin

3. Create an Initial Plan

4. Implement and Modify

5. Repeat
"One of the most sincere forms of respect is actually listening to what another has to say."
Antecedents (A)
coming into a conversation with pre-existing thoughts or assumptions
Not understanding the topic of conversation
Knowing the person well
Disengage while listening and begin having an internal conversation
Tiredness & Fatigue
Topic with high emotional volatility
My problem solving mentality kicks in, the emotional component leaves
Consequences (C)
apologize

tally system was disappointing (motivator)

frustration with self

feel bad if speaker is offended\hurt by interruption
4 Parts of Being a Good Listener
Behavior (B)
Interrupting the speaker or interjecting personal thoughts or ideas that have come to mind (based on an assumption) before the speaker has finished their complete thought.
Modifying the Behavior
-B. H. McGill
Hear what the speaker has to say

Look with their perception

See how it has shaped how they see the world

Empathize with what they are saying and feeling
The journey
IS
the destination.

Goal:
Be able to hear what speaker has to say
Sign of completion: Loss of mental assumptions and desire to interrupt.
The problem behavior looks like:
Problem Solving
Preventing Relapse
Full transcript