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luke clewley

on 19 September 2013

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Transcript of Communication

Effective Communication
Interpersonal skills
involve confidence and the ability to listen and understand, Problem solving, decision making and personal stress management are also considered interpersonal skills.

interpersonal skills will be used every day and in every area of our lives.
Lip reading- if someone is deaf they can communicate to people by reading there lips also lipreading is a skill that people use when there is a lot of noise that impairs your ability to clearly hear the words that people are saying to you.
Signing- sign language is to help people with hearing impediment and they use there hands to communicate with people.
Non- verbal communication
Barriers to effective communication

There are many barriers to communication, these may occur at any stage in the communication process. Barriers may lead to your message becoming distorted and you therefore risk wasting both time and money by causing confusion and misunderstanding. Effective communication involves overcoming these barriers and conveying a clear and concise message

for example....

• Lack of attention, interest, distractions, or irrelevance to the receiver.

• Differences in perception and viewpoint.

• Physical disabilities such as hearing problems or speech difficulties.

• Physical barriers to non-verbal communication.

• Language differences and the difficulty in understanding unfamiliar accents.

• Expectations and prejudices which may lead to false assumptions or stereotyping.

• Cultural differences.
Verbal communication- you can communicate to people face to face also use eye contact for when you are talking to someone as it is more effective.
overcoming barriers of communication
Full transcript