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New Learning Solutions- 2010

A look at some options for creating engaging elearning interactions.

Shannon Loomer

on 28 April 2010

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Transcript of New Learning Solutions- 2010

How can we develop new and engaging learning solutions using our current technologies and infrastructure capabilities?
I’d be interested in seeing what we can offer in the way of a simulation lesson that blends video and animation to change behaviours since that’s something we haven’t really addressed yet. I would be curious to see one specific example of “how” a shorter nugget would be deployed.

So, the actual ‘topic’ is not significant at this point. For example if the topic was ‘ingredients for scrambled eggs’, how exactly would that small ‘nugget’ be deployed to the audience at the store, given our infrastructure?

I'd like to hear what is REALLY possible for us. What technology can we use or host or connect into to get new info/content/nuggets of learning out to employees? I don't know what I should be focussing on since I don't really know what we can and can't do with our technology, our developers (capability/time/skillset), our store technology, and our access to employees. I'd like to see how we can use PODcasts (I don't know much about them) for instance. Also, can we use Twitter to our advantage to give a 'shout out' to staff whenever we have a contest, new lesson, new learning nugget (future), new video (future?), and any other very quick updates. I would be interested in knowing about:

•Virtual tours/displays
•Pod casts

• Transitions provide a bridge from one state to another, usually just for
decorative purposes.

• Animated diagrams are particularly useful when explaining how things
work and what the stages are in a process.

• Animated cartoons function as they always have, as entertainment.

• Interactive games and simulations have the potential to engage users in
motivating challenges, free of risk.

• Software sims explain how tasks are completed in software packages.

• 3D environments go beyond the 2D to provide a more immersive experience,
whether for gaming or for interaction in real-time with other online users.

• Application and desktop sharing, as used by web conferencing and other online
software, makes it possible to review what is on a person’s computer from a
remote location.
Animation or Spatial Simulation
This is a technology-supported graphic representation of a physical object or space. The learner is able to simulate user interaction within the animated space.

Role Playing
Simulation may also take the form of role playing. A scenario is presented, one or more individuals are assigned roles, and the learners act out their roles within the simulation to solve a problem, reconcile a
relationship issue or learn about a process.

"If-Then" Process Simulation
Technology-enabled simulation can provide an if-then methodology forlearning. The student is presented a situation that has multiple outcomes, and he or she responds by choosing an outcome.

"What-If" Interactive Models
What-if models are built using a set of factors that collectively determine the outcome of a question or problem, for example, "What size big screen TV should I buy?" The learner is able to modify the value of the factors and is provided an outcome.

Signal to stores when site is updated, a contest is running, or a new lesson is out
The idea of a "Learning Nugget" is that they are small, easy-to-digest modules of learning.

Designed for busy people who need to learn more but don’t have much time available.

You can learn at your own pace in just a few minutes each day.

Often used in conjunction with other types of learning deliveries/channels.

This type of learning can be a great solution to "on-demand" learning situations.

Various departments at Canadian Tire currently have Twitter feeds, and Facebook pages and likely other Social Media outlets. (CT Jumpstart for example) Does making an app for iphones
make sense for OUR users? A podcast (or netcast) is a series of digital media files (either audio or video) that are released episodically and often downloaded through web syndication.

The mode of delivery differentiates podcasting from other means of accessing media files over the Internet, such as direct download, or streamed webcasting.

http://www.syberworks.com/audio/elpodcast36.mp3 http://www.syberworks.com/audio/elpodcast21.mp3 What are the BARRIERS to these
solutions that we need to be aware of? http://www.zeroonezero.com/video/ http://www.zeroonezero.com/medical/pharmaceutical-companies/pharmaceutical-companies.html?extra=55

1. continued support of dial-up.
2. server load

Dial-up and video aren’t a good combo as we all know. So if you wanted to use lots of video there’s a need for duplication to support dial-up users. Two copies, one for broadband and one for dial-up.

Also, excessive video will increase load demand on our servers. You should probably speak to Mark to get implication and impacts that that may cause. If every lesson turned into a video hog. Videos may be slow not because of our users connection limitations but because our servers may become overloaded.

-Sean Wilson
56k Dial up http://www.articulate.com/community/blogdemo/lingos/ca/player.html
Why use Twitter? Can we use Twitter? Assuming users have a Twitter account, and they sign up to "follow" us.

How do we knowif those who request to follow us are actual CT employees?--Does it even matter?

Biggest issue is making sure nothing we say on Twitter could be an issue with the legal department.

Minimal to Medium effort

Outcome is unknown until tested

We are looking into other areas of Corp that use these tools to see if there are any policies etc...

In the transition towards nextgen functionality, content structures are transforming from content as a single object to content as a package of objects to content as an associated set of objects. This movement is reflected both in formats and standards. Formats produced by applications such as ToolBook and Adobe® Authorware® are being replaced by more granular objects (for example, SWF or FLV movies), and these newer objects increasingly rely on assembling external sets of resources to construct the final learning experience.

Moving from monolithic content to Web 2.0 Separating layers: a design imperative What if we fail? What if we don't fail? It's not going to be an easy shift. After years of cost-cutting initiatives and growing job insecurity, most employees don't exactly feel like putting themselves on the line. Add to that the heightened expectations by management on individual performance, and it's easy to see why so many opt to play it safe.
But intelligent failures -- those that happen early and inexpensively and that contribute new insights about your customers -- should be more than just tolerable. They should be encouraged. "Figuring out how to master this process of failing fast and failing cheap and fumbling toward success is probably the most important thing companies have to get good at,"

- Scott Anthony, the managing director at consulting firm Innosight. RISK. In the field of technology, NOT doing
anything new, is always the bigger risk. Time and $ http://www.articulate.com/community/blogdemo/hierarchy/engage.html Building the more complex learning interactions into more granular learning components will enable them to be "dropped" into various delivery contexts, or curricula. It's about maximizing effort. WHY? Basically...if a smaller learning component "chunk" (swf, flv, or whatever), is linked directly to address a COMPETENCY, then that can be incorporated into whatever learning situation is required, regardless of context... The more we all take ownership for delivering content in new ways (tools as well as STYLE of delivery) the better our suite of offerings will be.

Technology is only ONE part of the solution. At this point we still need to offer alternatives to certain users who may not be able to access the full sized video files. Virtual Tours, and 3d environments are still in pretty early stages as applied to elearning.

Second Life is still the most advanced at creating virtual worlds and communities,
http://www.articulate.com/community/blogdemo/lively/quiz.html http://www.sloodle.org/moodle/
Google used to have a free app for creating 3d scenarios, but have since discontinued this offering.

Other companies offer virtual environments for educational settings, mostly delivered in classrooms via SMARTboards. We have the capability to make iphone specific apps...but not the technology. (iphones only)

We can do content for other types of mobile devices though.

Any content delivered this way would need to be complementary to our more traditional methods of delivery, but a great addition to a multi-channel delivery campaign.
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