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Transcript of Be Intuitive
Knowing My Guest
There are many steps we should cover
to achieve Rosewood Experience
Intuitive Service at Rosewood Hotels & Resorts is to recognize instinctively the emotions, needs and wishes of our guests in order to provide a transcendental experience...
Covering a profile
Knowing the Customer
The correct treatment
Know the product or service
Effective Closing : Transcendental
ROLE - PLAY
The value of a great metaphor is that it can summarize your entire presentation in a single concept.
It can encapsulate everything you are trying to say in a single place, simplified and holistic, like a dashboard in a car that displays relevant information that makes driving easier.
120 Persuasive Words That Build Rapport and Promote Empathy
Lang - Lab
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