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Be Intuitive

Knowing My Guest

Ana Infante

on 7 November 2013

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Transcript of Be Intuitive

Be Intuitive
Knowing My Guest
Slide Chart
There are many steps we should cover
to achieve Rosewood Experience
Intuitive Service at Rosewood Hotels & Resorts is to recognize instinctively the emotions, needs and wishes of our guests in order to provide a transcendental experience...


Best Practice
Covering a profile
Knowing the Customer
The correct treatment
Know the product or service
Development Experience
Effective Closing : Transcendental
The value of a great metaphor is that it can summarize your entire presentation in a single concept.

It can encapsulate everything you are trying to say in a single place, simplified and holistic, like a dashboard in a car that displays relevant information that makes driving easier.
Market Metrix
120 Persuasive Words That Build Rapport and Promote Empathy
Polite Phrases
Lang - Lab
Test VAK
Back to Back
serious play
Full transcript