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Transcript of Leadership
what makes a leader a leader?
World's Best Boss?
Why is this a problem?
Five leadership styles
Blake and Mouton's Leadership Grid
Task vs. People
Hersey and Blanchard’s
By: Chelsea, Frederikke, Iwona and Jacqueline
Why do some leaders micromanage?
Coping Strategies for employees
How to avoid micromanaging
The Office's Michael Scott (manager) "attempting"
to teach his employees Dwight and Jim on customer
Is it ever ok to micromanage?
Refers to when the leader of an organization must
adjust his style to fit the development level/need
of the followers he is trying to influence.
Is Michael telling or delegating?
What can we learn from Michael Scott
from "The Office?"
The Tannebaum and
Continuum of Leadership Behavior
Vroom, Yetton and Jago model
Leader engages in behaviors that complement subordinate's abilities and compensates for deficiencies
Rewards and punishments contingent upon performance of followers
Leader views relationship as an exchange
Followers are not encouraged to be creative
Clarifies everyone's roles and responsibilities
Energetic, enthusiastic, passionate
Concerned and involved in the process
Helps every member of the group
Degree of participation
Based on a series of questions
Autocratic vs. democratic
Autocratic 1 – leader makes the decision
Autocratic 2 – leader asks for specific information but leader makes the decision
Consultative 1 – leader informs group and may individually ask opinions, Ultimately, leader makes decision.
Consultative 2 – decision is made after it is shared and discussed by the group
Group: 2 - The team makes a decision together. Decision may not reflect the views of the leader
employees' job satisfaction and performance
Therefore leaders should be
when employees lack confidence,
when the job is ambiguous and
when there is a lack of motivation in meeting deadlines
Middle of the Road
High concern for production but very low concern for people.
where they are more interested in the outputs than in the actual employee.
"The Office" fall under?
Leadership style = Followers' maturity
Do Dwight and Jim have a low
Do they have a high maturity?
Medium maturity, limited skills
Medium maturity, higher skills but low confidence
Most Appropriate Leadership Style
Tendency to not fully trust their employees
Constantly questions employee actions
Closely monitors and will most likely
dictate every employee task
Examines every detail
New CEO, vision or employee
Failing to execute
Prevents employees from making or taking responsibility for their own decisions
Ruins employee confidence and performance
Restricts employee growth
It's a drain on the managers time/energy
model of delegation and team development
4 levels of delegated freedom
Tells, Sells, Consults and Joins
Can not be appointed
Followers follow uninvited
Kotter: focus on humanity
Followers follow invited
Kotter: focus on administrating