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NVC in the Workplace

Learning How Assertive Communication Can Improve Everyone's Day at Work
by

Jesse Johnson

on 29 July 2013

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Transcript of NVC in the Workplace

Creating the Quality of Connection for more Sustainable & Satisfying Work Experiences
The Art and Play of Assertive Communication
Differentiation = Choice = Ownership = Empowerment
Language of Responsibility
Activated through experience of self and the world
Universal Needs
Signify to what extent our needs are satisfied
Emotions
Positive Action Statements Empowering Choice
Request vs. Demand
Connection
Physical Well-Being
Honesty
Play
Peace
Autonomy
Meaning
Choice
Empowerment
Common Needs For Sustainable Energetics
Engaged
Confident
Excited
Grateful
Inspired
Exhilarated
Peaceful
Refreshed
How Do We Feel When Our Needs Are Satisfied?
Afraid
Annoyed
Angry
Confused
Disconnected
Embarrassed
Fatigued
Sad
Tense
Yearning
How Do We Feel When Our Needs Are
Not
Satisfied?!
Righteousness
Win-Lose
Scarcity
Trying to change others
Obligation
Guilt
Playing the "know-it-all"
Common Pitfalls to Observe
Spirit
How can we use language to take ownership of our needs and experience?
Assertive communication?
Respects needs of self AND other
"You" (when referencing self)

"I can't," "I should," "I have to..." -

"but"

Questions

"I don't know," "maybe..."
Language that DEFLECTS Responsibility
What makes a true request?
Language that ACCEPTS Responsibility
"I" (when speaking for self!)

"I will/won't"

"and"

Statements/Requests

"Yes/No"
Requisite to the Human Experience
Honesty, Understanding
Empathy, Compassion
Information for self, rather than co-mingled with others' behavior
Do the "do"!
Prioritized through personal values
Jesse Johnson, M.A.
Relationship Coach & Group Facilitator
www.vitalcollective.com
www.facebook.com/vitalcollective
jesse@vitalcollective.com
503-504-0941
Full transcript