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Active Listening

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andrea early

on 16 January 2014

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Transcript of Active Listening

Active Listening
Prepare Yourself
Pay Attention
Show Empathy
What is their body language telling you?
Ways to Respond
What are They Feeling?
Move Away
Put it Away
Clear it
Look Into Their Eyes
What's the Meaning Behind the Words?
We are all in
this together
"I See." and "Go On."
Give Feedback
Breaking it Down
Do Not Interrupt
Full transcript