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Introduction to SAP
Transcript of Introduction to SAP
1972 five IBM engineers from Manheim, Germany decided to
create the first
Enterprise Resource Planning
Formed Systemanalyse und Programmentwicklung
‘Systems Applications and Products in Data Processing’
“There was a time in enterprise software when each area in a company used a different technology, a different vendor and a different system – all trying to communicate using different coding language with different processes”
Best Business Practice
SAP is an End to End
IT Business Solution
The ERP Landscape
The programming language of SAP
Technological Platform that supports the entire range of SAP applications
From the Sales Order to Picking, Packing and Shipping, through to Billing
Material Lifecycle, from creation to expiration.
Warehouse Management, movement & storage of stock.
Production Processes, demand management, long-term planning & master production scheduling
Quality planning, Inspection & Control & how it integrates with manufactory & logistical processes
Maintenance of machinery & technical infrastructure.
Calibration of machinery used in the production process.
General Ledger / Profit & Loss / Balance Sheet.
Valuation of Stocks & Assets. Integration with banks. Currencies, taxes & the fiscal year.
Supplier and Vendor Management
Specialised Warehouse Management Tool
Data Warehouse for reporting & analysis.
Predicts future demand using historical data & allocationion of resources accordingly
The Change Landscape
New Configuration & Verification of Changes
Creation of new Functionality
Used by Programmers & Functional Consultants
System & Functionality Testing
Used by Functional Consultants & Super Users for UAT (User Acceptance Testing)
The User's Environment with restricted access for Functional Consultants
Where Productive Business Activity takes place
Where the Business Data Exists
Modelling the Business Structure
Mapping to Organisational Structure
The Enterprise Structure
The Corporate Group, e.g. Glaxosmithkline plc
Independent Accounting unit individually generating Balance Sheet and Profit & Loss as required by law
Responsible for the Sale & Distribution of the Company's goods and/or services
customers (who we
sell to) – e.g. Doctors. Wholesalers, etc
Categorisation of materials.
A way of grouping the materials & products
we sell, i.e. different type of drugs: Respiratory,Vaccines, Tablets, etc .
Combination of Sales Organistion, Distribution Channel & Division = the
which determines the Distribution Channel used by a Sales Orgnisation to sell a particular
Division of products
An office, region or territory assigned to a Sales Area
The Employees within a Sales Team associated to a Sales Office
A legal entity accountable to Goverment & Corporate Law.
e.g. GSK Pharma & ViiV
Organisational Unit controlling good shipping activities
Could be a loading pallet or delivery bay, etc
A facility in which production, supply and maintenance activities take place
Controls Inbound and Outbound Shipping of stock
Could be a:
- Warehouse (Group of Storage Locations)
- Distribution Centre
A Plant could be a factory and a storage location, i.e. storage of raw material for the production process
How and where different materials are stored within a Plant
Are goods stored, individually in boxes or on a pallet?
Is Ambient Cold storage required?
Collection of different Storage Locations and storage methods for specifc business needs
's SAP ERP Landscape
Barnard Castle (UK)
*Bad Oldesloe (Germany)
Quality Road (Singapore)
Cidra (Puerto Rico)
Go Live Date
Go Live Date
*Divested or Closed Site
The Support Model
User raises a Ticket in the Remedy Incident Management System
on its complexity the Ticket is passed to...
Enhancement the ticket is forwarded to Solutions Delivery to be continued as Project
The Change Review Board (CRB) analysis all 3rd Line tickets for Apps Support and categorise the Change being as either:
- Break Fix
What is Quality Risk & Compliance and why is it important?
Change & Release Management
The Change Management Process ensures changes are planned, assessed, authorised, tested, implemented and reviewed in a controlled manner.
The focus of Release Management is the protection of the live environment and its services through the use of formal procedures and checks (SOP_199498 1.0 and SOP_60727 2.0).
The Change Management Process
What must be done
Data Privacy Law
Source Code / Configuration
Importance of Testing
Levels of Testing
How we Test
Types of Testing
Access, Authorizations & Roles
Segregation of Duty
Informal Testing used for confirmation of Testing strategy and to test alternative scenarios
Used by Testing Teams and Functional Consultants
Order 2 Cash - Commercial
Production - Manufacturing
Working in SAP
Day to day working life of a consultant
How to get a job in SAP
Training Courses/SAP Academy/SAP Graduate Scheme
What is SAP
The SAP R/3 System Business Module
The SAP Modules
Logistical, Financial and Auxiliary
The Client Landscape
Development – Quality – Production (Validated System /ITIL)
GSK’s SAP Systems
CERPS & M-ERP
Modeling the Business Structure
Master Data (Customer/Material)
Mapping to Organizational Structure
Integration between Functional Modules
SAP is aligned to Business Process / End to End Business Solution
Access, Authorizations and Roles
BW / APO (Financial & Forecasting)
CRB Approved Ticket
The Single Track Change Process
The One Stop Shop