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Health Care Improvement Foundation

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Kate Flynn

on 1 February 2018

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Transcript of Health Care Improvement Foundation

Health Care
Improvement Foundation
2017 Highlights

Based in Philadelphia, PA, the Health Care Improvement Foundation (HCIF) is an independent nonprofit organization that drives high-value health care through stakeholder collaboration and targeted quality improvement initiatives. We are dedicated to the vision of a responsive, coordinated health care delivery system that fulfills the needs of patients and consumers, and achieves better health.

Please join us in celebrating HCIF's progress through the Seasons of 2017 !
HCIF serves as project manager for CPR Ready, a regional, multi-stakeholder campaign to dramatically increase the number of people trained in hands-only CPR. On May 17, HCIF's CPR Ready staff, Penn Mobile CPR and American Heart Association volunteers provided free hands-only CPR training to over 120 people at the Liberty Place Rotunda in Center City Philadelphia.
May 15-16 marked the fourth annual convening of the Pennsylvania Health Literacy Coalition, funded by the Pennsylvania Department of Health and facilitated by HCIF. Held in State College, the event drew attendees from all regions of Pennsylvania. Activities began on May 15, with a comprehensive full-day training. The agenda on May 16 opened with a panel presentation from the Adams County Health Literacy Task Force, sharing perspectives from multiple points on the continuum of care to demonstrate the effectiveness of working collaboratively to meet patient needs.
HCIF led the 12th annual Partnership for Patient Care Leadership Summit, held at the Top of the Tower in Center City Philadelphia on March 23. More than 120 attendees learned from keynote speaker Dr. Jim Bagian (at right - patient safety expert, physician, engineer, and former NASA astronaut) as he offered his insights on how to achieve an effective and sustainable patient safety improvement program by focusing on the prevention of harm.
At the Summit, Subha Airan-Javia, MD described how improvements were made at the University of Pennsylvania Health System in the quality of transitions, interdisciplinary care, and clinician efficiency in their 2106 Delaware Valley Patient Safety and Quality Award-winning initiative entitled, “Clinical Data App: Upgrading from Outdated Paper to Real-Time, Interdisciplinary Mobile Handoffs”.

On September 8, HCIF and Capital Blue Cross hosted an in-person event in Enola, PA entitled, “Improving Patient Safety through the Leapfrog Survey and Regional Collaboration” that gathered quality and safety teams from hospitals across Central PA. Participants shared best practices in addressing hospital acquired infections, medication administration, computerized physician order entry, and ICU physician staffing. The event showcased how hospitals are leveraging their Leapfrog Survey results to drive quality improvement.

HCIF hosted an in-person CT Radiation Safety Collaborative event on October 18 at Lehigh Valley Hospital—Cedar Crest in Allentown, PA. The event featured best practices in diagnostic imaging for pediatric patients and included roundtable discussions with participating organizations and program faculty from ECRI Institute. The collaborative is one of three patient safety topics led by HCIF in partnership with the Hospital Association of Pennsylvania Hospital Improvement Innovation Network (HAP HIIN).
On November 13, HCIF and the Pennsylvania Health Literacy Coalition partnered with Children’s Hospital of Philadelphia to host the first Language Access Leadership Summit. Nearly 120 attendees from hospitals and community organizations came together to discuss ways to address the health communication needs of immigrants and refugees in Philadelphia. The event featured expert speakers, a panel of area hospitals discussing new and best practices, patient stories, and a community fair highlighting local organizations. HCIF will continue to work closely with health literacy partners to support the delivery of culturally competent care.
The Pennsylvania Urology Regional Collaborative (PURC) engages 9 urology practices in collaborative measurement and improvement to address improved care for prostate cancer patients. On March 7, a rally at the Capitol Rotunda in Harrisburg urged the PA General Assembly to include PA Prostate Cancer Task Force recommendations in the 2017-18 state budget. Speakers at the rally included Prostate Cancer Task Force Member Marc Smaldone, MD, MSHP, Fox Chase Cancer Center, who also serves as the PURC Collaborative Clinical Champion.
In December 2017, PHCQA published its annual State of the State report to compare quality of care in Pennsylvania to national benchmarks. Noteworthy findings include:

Pennsylvania's Commission on Cancer accredited facilities have improved their compliance with all 5 cancer process measures. The state average exceeds the national average on 4 of the 5 measures.

Heart attack, heart failure, and pneumonia readmission rates have all decreased over the last five years in Pennsylvania. While heart attack and stroke mortality rates have also decreased , heart failure mortality rates have slightly increased.


First Place: Thomas Jefferson University Hospitals
Initiative Title: Implementation of a Patient Blood Management Program

Second Place: Aria – Jefferson Health
Initiative Title: Progressive Mobility: Evidence Based Program Improves Outcomes in Critically Ill Patients

Third Place: Temple University Health System
Initiative Title: SAFE-T (Sleep Awareness Family Education @ Temple) Program

Engagement in 2017 collaborative programs
Welcome to new staff who joined HCIF in 2017!
Top row from left : Mike Garbutt, Liz Owens.
Bottom row: Kelsey Salazar, Bret Marlowe.
HCIF hosted a training session for Pennsylvania Orders for Life Sustaining Treatment (POLST) on April 19 in Harrisburg, PA. Participants were invited from hospitals enrolled in the HAP Hospital Improvement Innovation Network (HAP-HIIN). Faculty from the Jewish Healthcare Foundation advanced participants’ understanding of the unique role that POLST plays as part of every patient's advance care planning.

HCIF facilitates the COACH collaborative, sponsored by the Hospital & Healthsystem Association of Pennsylvania, which has engaged 7 southeastern PA health systems in working together to address social determinants of health. On April 12, COACH members shared plans for a healthy food access pilot in a meeting with the former Surgeon General, Vivek Murthy, MD, hosted by Children’s Hospital of Philadelphia.
Over the summer of 2017, planning progressed for the development of the new Safe Community program, a two-part Partnership for Patient Care offering for hospitals including Safe Table, a trusted, legally protected discussion of patient safety events, and Safety Forum, a skill-building and networking opportunity for patient safety professionals.
The 2017 Delaware Valley Patient Safety and Quality Award place winners were announced by HCIF President Kate Flynn on November 3, 2017 at Southeast Connect at the Loews Hotel in Philadelphia. The top three award winning organizations each received a grant from HCIF to help support their quality and safety initiatives.
2017 represented HCIF's first full year of membership in the Network for Regional Health Improvement (NRHI), a national organization of 35 regional health improvement collaboratives throughout the United States. Like HCIF, these represent multi-stakeholder groups working towards the Triple Aim of better health, better care, and reduced costs in their communities.
2017 marked the 12th year of the Partnership for Patient Care, a unique collaboration among southeastern Pennsylvania hospitals and health systems and the region's major insurer, Independence Blue Cross. The annual hospital appeal initiated in June, raised $657,000 in support of patient safety and quality improvement in the region.

HCIF thanks the following organizations that contributed in 2017:

Crozer-Keystone Health System
Doylestown Hospital
Einstein Healthcare Network
Grand View Hospital
Holy Redeemer Health System
Jefferson Health System
Magee Rehabilitation Hospital
Main Line Health
Mercy Health System of SE PA
St. Christopher's Hospital
St. Mary Medical Center
Temple University Health System
Penn Medicine
Sources of Funding
2017 Financial Results
Represents July 1, 2016 - June 30, 2017
HCIF sponsors the Pennsylvania Health Care Quality Alliance (PHCQA) website, which has published hospital performance data since 2007. The website compares the quality of care at all hospitals in the state using indicators such as infection rates, readmission rates, mortality rates, patient experience measures, and emergency department data.
2017 milestones
PURC participating providers
patients tracked in the PURC registry
2017 milestones

citizens trained in hands-only CPR
2017 milestones
community stakeholder teams
health system teams
2017 milestones


providers trained in health literacy
2017 milestones
patients screened
identified with food insecurity
2017 milestones
HCIF staff spread program
results through:
national & regional presentations
press & media reports

Staff served as preceptors/mentors for:
undergraduate interns
graduate students
Steven T. Wray (Chair)
Vice President & Director
Econsult Solutions

Michael J. Casey (Vice Chair)
Senior VP, Health & Benefits Practice Leader
Aon Hewitt

Margaret (Meg) McGoldrick (Treasurer)
Abington – Jefferson Health

Pamela Browner-White
Senior Vice President of Communications
American Board of Internal Medicine
(ABIM)and ABIM Foundation

Victor Caraballo, MD, MBA
Senior Medical Director
Independence Blue Cross

Jennifer Chambers, MD
Senior VP & Chief Medical Officer
Capital BlueCross

Elizabeth J. Craig, DNP, CRNP, FACHE
VP and Chief Nurse Executive
Temple University Hospital

Craig Johnson
Advisory Director (retired)
Glenthorne Capital

Michael B. Laign
President & CEO
Holy Redeemer Health System

Mary Lou Manning, Ph.D., RN, CRNP, CIC
Associate Professor
Thomas Jefferson Univ. School of Nursing

Elaine Markezin
Senior VP and COO (retired)
Health Partners Plans

Gary L. Perecko, FACHE
Riddle Hospital/Main Line Health

Stephen Perkins, MD
Vice President, Medical Affairs
UPMC Health Plan

HCIF thanks members of our
for their contribution and support

John D. Sprandio, MD
Chief of Medical Oncology and Hematology
Oncology Management Services

Patricia Garcia Sullivan, PhD
Chief Quality Officer
Penn Medicine

Joseph A. Tate
Dechert LLP

Donna L. Torrisi, MSN, FAAN
Network Executive Director
Family Practice & Counseling Network

Richard J. Webster, RN, MSN, NEA-BC
Thomas Jefferson University Hospitals

Stephanie A. Zarus, Pharm.D.
Managing Director of Healthcare Innovation
Avancer Group, Inc.
Full transcript