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Jane Epstein

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by

Erin McAleer

on 29 July 2014

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Transcript of Jane Epstein

Jane Epstein
New manager to TechniCo
Acquired a 'dysfunctional' team, who are confused with their roles and do not work well together.
Rick Lazarus
Jane's mentor from a previous company
In this case study, a series of emails are shared between Jane and Rick, Jane seeking advice.
Caroline
The 'group counselor'
Recently divorced and is struggling with balancing her work and personal life.
Tom
The 'joker'
Natural sales guy
Intellect
Shy and reserved
Jack
Andy Zimmerman
Top sales guy
Overstepping Jane
Hot-headed and doesn't put up with "incompetence"
What a Star - What a Jerk
How should Jane handle Andy?
What a Star - What a Jerk
by Sarah Cliffe
Daniel Lewis
Erin McAleer
Garbhan McCabe

Cliffe, S (2001), 'What a Star - What a Jerk', Harvard Business Review, pp. 37-48.
(1995), 'What kind of manager are you?' Supervisory Management, p 4.

Cliffe, S (2001), 'What a Star - What a Jerk', Harvard Business Review, p. 44.
Cliffe, S (2001), 'What a Star - What a Jerk', Harvard Business Review, p. 48.
Cliffe, S (2001), 'What a Star - What a Jerk', Harvard Business Review, p. 46.
Full transcript