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Organization Behavior: Teamwork Process Analysis

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by

Julia Lee

on 9 June 2014

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Transcript of Organization Behavior: Teamwork Process Analysis

High intrinsic motivation
Motivation
Group
COMMUNICATION
DECISION MAKING PROCESS
Power
Conflict
Publishing Process
Conclusion
23 likes 6 dislikes
Attitude and Emotions

Organization Behavior:
Teamwork Process Analysis
C(hinese) K(orean) O(rganization)
PEOPLE
Hyun Young Lee 2013312452
Young Nam Kim 2013311098
Ah Young Jung 2013312972
Young Tae Yeo 2013311435
Ruby Ren Hao 2014319140
Myeong Gwan Nam 2010313427
TASK
1. Publishing a children's book
STRUCTURE
Micro level: rules
Tardy (within 10 minutes): $1 per minute
Absence (past 10 minutes): dinner or lunch
ORGANIZATION
Macro level: departments
divisions of cactus, people, flowers, coloring, photoshop
2. Receiving 80% positive feedback from children
Attitude:
Psychological tendency expressed by evaluating a particular entity with some degree of favor or disfavor
Cognition
Thought, Perception, Belief
about the topic of the project
Behavioral Intention
Intent
to convince others of one's own preferred idea
Emotion
emotional component
of the attitude about the topic of preference
Attitude Relevance
Greater interest in grades
Stronger attitude
Personality Factors
Dislike outdoors & exercise
Stronger attitude against
the topic of marathon
Natural motivational drive to reduce dissonance
Cognitive Dissonance
state of tension that is produced when an individual experiences conflict between attitudes and behavior
EMOTIONAL CONTAGION
one member's excitement
motivated and enthusiastic
motivated and enthusiastic
motivated and enthusiastic
motivated and enthusiastic
motivated and enthusiastic
Motivation
process of arousing and sustaining goal-directed behavior
process that account for an individual's
intensity, direction, and persistence
of effort toward attaining a goal
Hackman&Oldham's Job Characteristics Model
Meaningfulness of Work
Responsible for Outcome
Knowledge of Results
Skill Variety
Using an appropriate variety of skills and talents
Task Identity
degree to which a job requires completion of a whole and identifiable piece of work
Task Significance
ability to identify the task as contributing to something wider, beyond the self
ex: illustration skills, writing skills,
computer photoshop skills,
communication skills
ex: designated tasks, roles, or contributions at every process
until the end of completion
ex: reading to children upon
completion of the work
Autonomy
Discretion to the individual in scheduling the work and in determining the procedures to be used in carrying it out
ex: no restrictions regarding tasks and free to schedule within due date
Feedback
Awareness of how effective he/she is converting his/her effort into performance
ex: meet twice a week to give suggestions, opinions, and compliments about others' tasks completed
High job performance
High job satisfaction
Low absentee and turnover
Group:
two or more individuals, interacting and interdependent, who have come together to achieve particular objective

Formal vs. Informal
defined by the organization's structure
vs.
natural formation in response to the need for social contact
2 STAGE
3 STAGE
5 STAGE
4 STAGE
1 STAGE
FORMING
Enter group through random selection during class
Developing a group name: CKO
Establish broad purpose of completing project assignment
Appoint Myeong Gwan as group leader
STORMING
Development of intra-group conflict although none apparent
Formation of sub-groups although none significant
NORMING
Development of close relationships
Establishment of community-like atmosphere: informal, comfortable, enjoyable
Designate lunch outings
Ability to communicate non-verbally
PERFORMING
Divide tasks for mission completion
Effective decision making
Strong cooperation
Speed and concentration
ADJOURNING
Group closing
Last meeting
Feedbacks, suggestions, compliments, recommendations, opinions
Grade evaluation from professor
*group of too few members and already well-acquainted before the start of the group
STATUS STRUCTURE | ROLES
COLLABORATOR: Myeong Gwan
leader
guidance to avoid deviations
motivator
big picture concentated
COMMUNICATORS: Hyun Young & Young Nam
good listeners
facilitators of conversation
willingness to hear different opinions
consideration of all comments
CONTRIBUTOR: Ah Young
Collection of information
printing press company
preschool
budget/price
CHALLENGER: Ruby
Questions
Who, What, Where, When, Why
Consideration of wider altnernatives
Virtual Team
frequent utilization of computer
technology to unite physically dispersed members and achieve comment goal
*disadvantage: low social and
direct interaction
Power:
Ability to influence someone else
Agent
person using the power
Target
Recipient of the attempt to use power
Collaboration
Provide assistance or necessary resources
Exchange
Offers something the target person wants
Coalition
Uses the support of others
Legitimate Power
based on position and
mutual agreement
Expert Power
based on specialized
knowledge or skills that the target needs
ex: elected group leader
ex: photoshop abilities
Personal appeals
Friendship, personal favor
Referent Power
based on interpersonal attraction
ex: close relationship
with each member of
group
Conflict:
Any situation in which incompatible goals, attitudes, emotions, or behaviors lead to disagreement or opposition for two or more parties
INTERPERSONAL CONFLICT
conflict that occurs between two or more people
Conflict Management Style
Collaborating
Discussing the conflict and arriving at a solution satisfactory to both parties
Assertiveness:
the extent to
which you want
your goals met
Cooperativeness:
the extent to which you want to see the other party's concerns
Communication:
the transfer and
understanding
of meaning
Noise:
communication barriers that distort the clarity of message
Filtering
a sender purposely manipulated information so the receiver will see it more favorably
opinion differs from dominant opinion
hesitant to speak up
manipulate the phrasing of opinion when conveying
Cultural diversity
different cultural background
Ruby from different country
Lingual & cultural differences
Befriend
Decision Making:
Process of making choices from among two or more alternatives
Brainstorming
a technique for generating as many ideas as possible on a given subject, while suspending evaluation until all ideas have been suggested
Hyun Young & Young Nam: communicators
build on suggestions of others
creative approach
agreement focused
ex: topic for project
Nominal Group Technique
a structured approach to group decision making that focuses on generating alternatives and choosing one
independently generate ideas
combine ideas
restrict criticisms and ridicules
active discussion
vote for majority
ex: response to filtering noise
Devil's Advocacy
a technique for preventing groupthink in which a group or individual is given the role of critic during decision making
Ruby Ren Hao: challenger
questioning decisions
offering alternatives
recognize potential pitfalls in advance
Different font colors
for different speakers
Stating names before dialogues
successful 80% positive ratings

step 3
step 4
step 6
step 5
step 2
step 1
Script
Sketch
Illustration
&Photoshop
Publishing
Research
Storyline
Full transcript