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customer journey mapping game (transport)
Transcript of customer journey mapping game (transport)
it to place it on the gameboard Library / Gameboard The tool is further explained at :
http://www.servicedesigntools.org/tools/8 He is leaving
5 min from
the train station ... Customer journey mapping game By Paul Kahn (Mad Pow) & Christophe Tallec (Uinfoshare/Utilisacteur)
firstname.lastname@example.org / http://www.madpow.com / @pauldavidkahn
email@example.com / http://www.uinfoshare.com / @tallecchristoph Name Age Trip Tom,
30 years old,
goes to work
this morning IT'S A TEMPLATE / SAVE A COPY TO TRY IT. LET US KNOW HOW YOU ARE USING IT SO
THE TOOL CAN EVOLVE AND BE IMPROVED :)