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The Wiig KM Cycle

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by

David Stellini

on 11 November 2014

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Transcript of The Wiig KM Cycle

Build
Remembering
- Understood & Internalized knowledge. Knowledge held in
people
.
Accumulated knowledge
- Stored in a knowledge base. (Ex: Database/books)
Embedding
- Knowledge which has become part of an organization's operating procedures
Archiving -
Used to store out of date knowledge.
Pool
Coordination of knowledge;
"Who knows what" network
Teams - Example: Specialized research team.
Access & retrieval:
Knowledge must be easy to use and find
Either by consulting with knowledgable people
Or by a knowledge base
in any way*
The Wiig KM Cycle
Hold
Use
Obtain
Research and development projects
Innovation by individuals
Experimentation
Reasoning with Existing Knowledge
Hiring new knowledge
Extracting
- Relevant knowledge from obtained material.
Abstracting
- From a model or theory
Identifying Patterns
- Trend analysis
Explaining relations
- Finding links between fragments of knowledge.
Verifying
- Check that the meaning is still there and has not been lost through analysis
Analyse
Generalize Analysed Material.
Obtain broader principles
Generate hypotheses
Establish Conformance;
Compliance with existing knowledge?
Any conflicting old knowledge?
Update Knowledge Pool:
Include the new knowledge
Synthesis & Reconstruction
Accord (agree;settle) with mental models
Knowledge must be changed to fit in employees way of thinking
Codified knowledge can be
stored
or
written down
.
The proccess of how knowledge is
assembled
and
documented
.
Codify & Model
Organization
Organizing knowledge into an "established framework" to provide easier access to said knowledge
Examples of organizing knowledge:
Knowledge Ontology
- Organizing knowledge using a framework (ex: User manual index)
Taxonomy
- Organizing knowledge by classification rules (ex: Tagging a blog post)
* which produces good business results
Introduction
Principle:
"If we want to have useful and valuable knowledge, it must be organized."
Wigg: The Value of Knowledge
Wigg reasons that knowledge is valuable when you can find it, and bases his model on
organizing
knowledge (ie: To make it easier to find).
Connections to knowledge usually mean that the knowledge is more valuable
Examples:
Links to knowledge base
References to paper
Links to an article
Conclusion
Wigg's model is model a theoretical model of knowledge management. (Reference 1, pg 361)
Wiig model is mostly based on the principle that states: Knowledge can be useful only when it is organized using semantic networks, in order to ensure perspectives and purposes.
References:
http://www.ann.ugal.ro/eco/Doc2009_2/Cristea_Capatina.pdf
http://stranack.ca/2012/07/16/critical-review-of-knowledge-management-in-theory-and-practice/
http://dianabarbosa.files.wordpress.com/2009/03/knowledge-management-kimiz-dalkir.pdf
http://www.druid.dk/uploads/tx_picturedb/dw2001-396.pdf
http://www.slideshare.net/Stiivi/knowledge-management-lecture-3-cycle
Full transcript