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The Wiig KM Cycle
Transcript of The Wiig KM Cycle
- Understood & Internalized knowledge. Knowledge held in
- Stored in a knowledge base. (Ex: Database/books)
- Knowledge which has become part of an organization's operating procedures
Used to store out of date knowledge.
Coordination of knowledge;
"Who knows what" network
Teams - Example: Specialized research team.
Access & retrieval:
Knowledge must be easy to use and find
Either by consulting with knowledgable people
Or by a knowledge base
in any way*
The Wiig KM Cycle
Research and development projects
Innovation by individuals
Reasoning with Existing Knowledge
Hiring new knowledge
- Relevant knowledge from obtained material.
- From a model or theory
- Trend analysis
- Finding links between fragments of knowledge.
- Check that the meaning is still there and has not been lost through analysis
Generalize Analysed Material.
Obtain broader principles
Compliance with existing knowledge?
Any conflicting old knowledge?
Update Knowledge Pool:
Include the new knowledge
Synthesis & Reconstruction
Accord (agree;settle) with mental models
Knowledge must be changed to fit in employees way of thinking
Codified knowledge can be
The proccess of how knowledge is
Codify & Model
Organizing knowledge into an "established framework" to provide easier access to said knowledge
Examples of organizing knowledge:
- Organizing knowledge using a framework (ex: User manual index)
- Organizing knowledge by classification rules (ex: Tagging a blog post)
* which produces good business results
"If we want to have useful and valuable knowledge, it must be organized."
Wigg: The Value of Knowledge
Wigg reasons that knowledge is valuable when you can find it, and bases his model on
knowledge (ie: To make it easier to find).
Connections to knowledge usually mean that the knowledge is more valuable
Links to knowledge base
References to paper
Links to an article
Wigg's model is model a theoretical model of knowledge management. (Reference 1, pg 361)
Wiig model is mostly based on the principle that states: Knowledge can be useful only when it is organized using semantic networks, in order to ensure perspectives and purposes.