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Eng 165 Chapter 1 Notes

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by

Melissa McFarland

on 9 January 2017

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Transcript of Eng 165 Chapter 1 Notes

Chapter 1 The Keys to Successful Communication:
Purpose, Audience and Tone Audience Tone Professional Writing Purpose 3 main reasons to write in the workplace:
To create a record
To request or provide information
To persuade Remember to think about WHO will read your work Tone is the attitude your writing projects Use the 5 W's to structure your writing:
Who, What, Where, When, and Why Ask yourself the questions listed on pages 4-5 before you write. Think about the type of communicaton, listed and described on page 5:
Upward, Lateral, Downward, Outward Never good to sound harsh, mean, sarcastic or demanding. Don't be too casual -- this is work, not friends Review Figures 1.2, 1.4, 1.6 and 1.7
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