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LEAGUE STRUCTURE & VOLUNTEERS

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Stine Momo Agerbæk

on 29 January 2016

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Transcript of LEAGUE STRUCTURE & VOLUNTEERS

LEAGUE STRUCTURE & VOLUNTEERS
DERBY VOLUNTEERS - WHO ARE THEY? ...and what do they do?
THE BIG QUESTIONS...
WHY do we use volunteers in our league?
HOW CAN YOU GET (more) DEDICATED VOLUNTEERS?
TRUST & RESPONSIBILITY
DERBY - DIY - VOLUNTEERS
it's all the same!!
...Clue: if the only answer is "to save money" or "to avoid doing it ourselves" you're doing it wrong...
HOW do we organize the different groups of volunteers? And WHY?
Do they count as members of our league? All of them?
Does some volunteers have more benefits (widely defined) than others?
Are there coherence between workload, league status and benefits?
I WON'T TELL YOU HOW TO STRUCTURE YOUR LEAGUE - BUT TAKE A GOOD AND HONEST LOOK AT HOW YOU DO THINGS!
HOW can we make the different volunteers feel like part of the league?
Remember all the "derby is one big family" talk - it includes the volunteers, no matter what they do!
HOW can we create a sense of ownership and commitment amongst the volunteers?
Committed volunteers who feel like part of the league take on responsibility, honour your trust, perform better and are WAY more dedicated = WIN!
DIY is basically radical volunteering for
something you are passionate about!
Always be prepared to do the same as your
volunteers - keep the goal in perspective.
Volunteering isn't beneath anyone
If anything - it's above the
capacity of the divas
and d-bags...
What are volunteers also? (Not just in derby, but also very much in derby...
Volunteers are people with a passion that take on a task, project or a job because they WANT to.
The will to do something voluntarily comes from being passionate and enthusiastic enough to actually offer their time and energy for free.
THESE PEOPLE ARE GENERALLY AWESOME TO HAVE IN YOUR LEAGUE!
What are volunteers beside this?
Dedicated volunteers are probably the strongest tool for development and innovation your league can get!

Think about how your league can benefit from using their volunteers in an even better way... How can you make the volunteers feel even more passionate about derby and the league?
ACHTUNG!!
Every time someone says
"I just want to skate"
and expect others to volunteer - somewhere in the derbyverse a poor skater breaks an ancle...
If you think you're "too important" to volunteer, you're basically saying the volunteers are unimportant...

DEMOCRACY
WE HAVE SOME DEDICATED VOLUNTEERS IN SEVERAL ROLES... BUT HOW DO WE GET MORE?
Volunteers are magical, elusive creatures who, in a culture obsessed with “busy,’ look at their packed schedules and say:
"You know, instead of binge watching five seasons of my favorite show online this weekend, I think I’ll donate – yes, DONATE my time and talents to a cause."
- In this case the cause is derby!
VOLUNTEERS ARE HUMAN UNICORNS
STRUCTURAL INVOLVMENT
OWNERSHIP
NO MICROMANAGEMENT
CLEAR CHAIN OF COMMAND
TRANSPARENT ORGANIZATION
DELEGATION
MOTIVATING FEEDBACK
LEAGUE APPRECIATION
LOCAL DECISION MAKING
NO BUREAUCRACY
FAST IDEA IMPLEMENTATION
ACCESS TO INFORMATION
Make the ones you have even better...
OPEN COMMUNICATION
CLEAR MANDATE AND REQUIREMENTS
THE GOAL?
To make this the reaction whenever your league is in need...
TRANSPARENCY
INVOLVMENT
OWNERSHIP
Some BIG words to remember about your league's structure...
...don't forget the volunteers on these matters!
RESPONSIBILITIES AND RIGHTS
THE OTHER GOAL?
To make your dedicated volunteers feel like this....
aka: how to ensure that your league gets the benefits of dedicated volunteers without too much hassle.

...questions to ask yourselves and tips&tricks on strategic volunteer management...

Recruitment
Advertizing (apart from making flyers)
Retention
Your own volunteer gene-pool
Give the different volunteer groups a say in their own work and structure. If possible
(in the ideal world) they should have the same democratic rights as other league members...
All volunteers should be able to figure out how and why league decisions were made. Especially if it concerns their work. AND especially if they have "limited" democratic rights in the league...
Involve the volunteers in the league decisions that would influence their jobs. Let the volunteer groups decide democratically on their own structure and leadership internally.
Involve them in league activities, parties, bout programs and website etc. Make them a real part of the league.
Make the volunteer groups decide their own workflow, social structure, meeting frequency... Keep putting the volunteer groups' work in perspective as vital to the league's work and as vital to derby.
Let them be their own team!
Make sure that both volunteer groups and individual volunteers
know what they're supposed to do, what their job is and who
they report to.
Make sure they are aware of their democratic rights,
league status and various benefits.
Rookie skaters, injured people, people in love with derby but unable/unwilling to skate... Make it attractive to volunteer and possible to join. Make the options for volunteering accessible and the jobs visibly appreciated. Make volunteers seem like a valued part of the league.
(Bob Noxious has a session later today too...)
Make the volunteer opportunities visible for the audience/fans etc.
Put them in to game programs, say public thank you... Put them on the website and make it visible that volunteers are a part of the derbyverse too...
Make it accessible, easy to get in touch/get info... make it easy and attractive to do. Don't make the league seem closed off to new people...
...Pretty much everything in this and yesterday's session. Make them feel socially connected and responsible for their jobs... chances are huge they'll stay on.
Think about what kind of volunteers your league have?

What jobs do they do?

Who are the actual volunteers?

What relation do they have to the league?
Volunteers (in this session):

Someone who volunteers to do something for derby (their league, WFTDA, a tournament, EROC etc...) besides actually PLAYING derby...
All the different kinds of derby volunteers offer their time, skills and energy to provide the framework for good derby!
Full transcript