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Carolyn Ortega

on 27 March 2017

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Transcript of Volunteer

Re certification

The mission of the DC Department of Corrections (DOC) is to ensure public safety for Citizens of the District of Columbia by providing a safe and secure environment for the confinement of pretrial detainees and sentenced inmates.
The vision of the DC Department of Corrections (DOC) is to be the benchmark corrections agency. To become a benchmark agency, we will serve with pride, professionalism, and passion in caring for human lives.
Above all, we value our commitment
to the community we serve and the
safety and security of persons in our care
and custody.

Integrity is our standard. Honesty and trustworthiness are essential. We shall
respect all individuals and each other.
Upholding professional standards is
paramount to our continued success.
We work together as a team to
provide excellent service.


Stand in a circle.

Hold on to the end of the string and
throw the ball/spool to one of the
person in the circle to catch.

Then choose a question to answer.

Holding the string , then throw it to
another person in the group.

1. Criminal Background

2. TB Test

3. Re certification Training

4. Retrieval of ID Badge
Deals with values relating to human
conduct with respect to the rightness
and wrongness of certain actions and to the goodness and badness of the
motives and ends of such actions.
All contractors, interns and volunteers who provide services on behalf of the Department of Corrections (DOC) shall not engage in activities that bring discredit to the DOC.
Romantic and/or any sexual involvement
with inmates is PROHIBITED
Keep conversation with inmates on a professional level at all time.

Refrain from discussing personal life or using profane or abusive language.

How will inmates manipulate you?

The answer is; anyway that they can.

Self Evaluation & Behavior
Am I over friendly or familiar?

Do I appear gullible/vulnerable?

Do inmates consider me too trusting?

Is my demeanor timid?

Is my enforcement of rules consistent?

Do I share personal concerns/information with inmates?

Do I have difficulty with saying "NO" ?

Can I be made to feel obligated?

The Prison Rape Elimination Act of 2003 (PREA; Public Law 108-79) requires the Bureau of Justice Statistics (BJS) to carry out a comprehensive statistical review and analysis of the incidence and effects of prison rape for each calendar year.

BJS’s review must include, but is not limited to, the identification of the common characteristics of both victims and perpetrators of prison rape; and prisons and prison systems with a high incidence of prison rape.
all correctional facilities, including prisons, jails, juvenile facilities,

military facilities,

Immigration and Customs Enforcement (ICE) facilities.

applies to:
PREA supports the elimination,
reduction and prevention of
sexual assault within the
corrections system

Mandates several national data collection activities

Created a national commission to develop standards
and accountability measures for all correctional

Covers much more than prison sexual assault; it
includes a range of behaviors to include sexual
abuse and sexual harassment

The Moss Group, Inc.

Appropriate and consistent response to incidents of sexual abuse is important and will assist in maintaining credibility in reporting mechanisms.

When the inmate population can see that reports and response to incidents are taken seriously they are more inclined to utilize the system appropriately.

The Moss Group, Inc.
First Responder Considerations
First responder should consider the
following 10 steps when responding
to incidents of sexual abuse:

1. Ensure Safety
2. Stabilize the Situation
3. Secure the Scene
4. Observe Closely
5. Obtain Only the Basic Information

6. Instruct the Victim
7. Communicate the Incident
8. Document
9. Professional Boundaries
10. Confidentiality

The DC DOC has a zero-tolerance policy toward all forms of sexual abuse and sexual harassment against any person who works, visits or is confined in any of its facilities or contractor facilities.

DOC strictly prohibits sexual assault, sexual abuse, sexual acts and sexual contact between inmates, arrestees, and residents to include that of a
consensual nature.

Any volunteer or contractor who has authority over inmates can be liable as said individual/agency is delegated the responsibility of the primary agency under the 8th Amendment

“Penological responsibilities” delegated to volunteer/contractors include:
supervisory authority and job training

Acting as agents of corrections

Have the ability to affect inmate conditions or release via discipline

Ensure mandatory training to avoid civil and criminal penalties

Volunteer & Contractor Liability

Legal Considerations
PREA: Reporting
All allegations are to be reported to the Warden or Deputy Warden. If the Wardens are not present, then report the alleged incident to the next highest rank available.
The Moss Group, Inc
“Trauma is the experience of violence and victimization including sexual abuse, physical abuse, severe neglect, loss, domestic violence and/or the witnessing of violence, terrorism or disasters.”

Citation: National Association of State Mental Health Program Directors, 2006

The Moss Group, Inc
Sexual Abuse is a Form of Trauma
By law inmates cannot consent while in a confinement setting, to staff, volunteers, or contractors.  Any sexual activity between staff and inmates is considered a violation of PREA and zero-tolerance policy.

This is because of the imbalance of power that results in confinement settings. Additionally, inmates can be coerced into conducting sexual activities for favors, extra privileges, or protection among other things.

Staff can also be manipulated by inmates into compromising their professional boundaries.

Sexual Abuse
Inability to Consent
Young and inexperienced

Someone who seems weak, or who is not streetwise

People with mental illness or developmental disabilities

Those incarcerated for sexual violence against children or vulnerable adults

Non-English speaking inmates

Inmates who identify as or are perceived to be Lesbian, Gay, Bisexual, Transgender and/or Intersex (LGBTI)

Previous victims of sexual abuse

Vulnerable Population
Post Traumatic Stress Disorder
The Moss Group, Inc
The Moss Group, Inc
The Moss Group, Inc
Manipulation by an inmate is an all out effort to gain ground. Gaining ground gives the inmate the control needed to regulate their stay within the confines of their respective institutions. It is at this point that staff CAN NEVER GIVE GROUND. Whether, by the inmate's use of covert aggression, or overt force, a staff must hold their ground and, at all times, maintain and enforce their sense of control.
Legal Protections1. Title VII of the 1964 Civil Rights Act,
as amended in 1972.

The Equal Employment Opportunity Commission, a federal
agency, enforces sexual harassment guidelines.

Sexual harassment is unwelcome verbal, visual
or physical conduct of a sexual nature, such as advances, request for sexual behavior, and other conduct when:

Submission to such conduct is made a term or condition of employment, either explicitly or implicitly;

Submission to or rejection of such conduct by an employee is used as the basis for employment decisions affecting such employee;

Such conduct has the purpose or effect of unreasonably interfering with an employee’s work or performance; or
Such conduct affects work conditions or creates an intimidating, hostile, or offensive working environment.

Type of Harassment
"Something for something"
Hostile Work Environment

Comments or conduct based on sex

Sexual Oriented material or any other offensive material. Unwelcome, Severe, or Pervasive Behavior

An employer may be responsible for the acts non-employees where the employer knew (or should have known) of the harassing conduct & failed to take immediate & appropriate action.

Harassment by Third Party

Most employees do not know that they do not have to be the actual victim of a “sexual harasser” to be harmed by sexual harassment. People who are not the target of sexual harassment but who work in environments where sex harassment is occurring can file “third party” and “bystander” harassment suits. These types of claims can be filed by men or women.
Employees may contact the
Sexual Harassment of Employees hotline
to report allegations of sexual harassment/retaliation or to receive information on
procedures for pursuing a complaint.
The hotline telephone number is (202) 671-2054
1200 G Street NW, Suite 820
Washington, DC 20005.
Telephone number (202) 434-4544
Fax number 1(866) 484-0765

DOC Ombudsperson
Rosetta Taylor-Jones 202-673-8210

Informal Actions:

Inform the person that their behavior/conduct is
NOT welcomed

If NOT comfortable, the victim Do Not have to confront the harasser

Keep notes: Date & time; location of incident; person
involved, including possible witness; detailed
description on what happened.

Sexually Harassed?
Formal Actions

An employee or applicant of employment, who
believes has been a victim of sexual harassment file a complaint alleging discriminatory practices with an assurance of protection from retaliation and harassment to:

Victim’s immediate supervisor
Accused co-worker’s immediate supervisor

Sexually Harassed?
District of Columbia Department of Corrections (2012) Policy and Procedures, Sexual Harassment against Employees 3310.4I
District of Columbia Department of Corrections (2012) Policy and Procedures, Employee Code of Ethics and Conduct, 3300.1B
District of Columbia Department of Corrections (2012) Policy and Procedures. Customer Service, 1220.1D

District of Columbia Department of Corrections ( ) Policy and Procedures. Prison Rape Elimination Act, 3350.2E


Office of Documents and Administrative Issuances. (n.d.). D.C. Municipal Regulations and D.C. Register. Retrieved January 29, 2015, from http://www.dcregs.org/Gateway/FinalAdoptionHome.aspx?RuleVersionID=3662252

Office of Human Rights. (2004, October 20). District of Columbia Register. Retrieved January 23, 2015, from Administrative Issuance System: http://www.ohr.washingtondc.gov/ohr/lib/ohr/pdf/Mayor_Order_on_Sexual_Harassment.pdf



Bureau of Justice Statistics. (2015, March 3). Prision Rape Elimination Act (Sexual Violence in Corrections).
Retrieved from Bureau of Justice of Statistics: http://www.bjs.gov/index.cfm?ty=tp&tid=20
Suicide Prevention and Awareness
Waiting for Sentencing or
Impending Release
Decreased staff supervision
Bad news from home
Highest rates of suicide are in April
while the lowest rates are in December

At arrest
During transportation
At booking
Waiting for trial

Signs and Symptoms of
Potential Suicides
Talks about or threatens suicide
Previous suicide attempts and/or history
of mental illness
Plans their suicide
Under influence of alcohol or drugs
Severe guilt or shame over the offense
Rape, threat of sexual assault or fear
of sexual assault
Poor health or terminal illness

Severe agitation or aggressiveness
Projects hopelessness/ helplessness,
no future
Expresses unusual or great concern
with what will happen to him/her
Noticeable behavior changes
Begins packing belongings
Gives away possessions
Attention getting gestures

Signs and Symptoms of
Potential Suicides
Females are more likely to attempt suicide than males;
however, females are likely to be unsuccessful with
their suicide attempts.

Males are four times more likely to die from
suicide than females, because males are likely to use harsh means of hurting themselves (primarily using firearms or hanging).

Suicide rate is highest among Americans 65 years old and older.

Observe and get to know inmate
Be alert for changes in behavior
Make Notification:
communicate with supervisor, security/uniformed staff, treatment staff.
Customer Service
It is the agency’s policy to ensure that customer service is prompt, professional, and courteous and that information provided is accurate. This policy applies to DOC employees, contractors, volunteers and interns.

Good service
makes the
External Customers - Persons outside of DOC who depend on the DOC employees to deliver services. Examples – D.C. Citizens and
constituents, other government personnel and persons acting in the interest of the incarcerated persons.

Internal Customers – Persons inside of DOC. Examples: co-workers, managers, supervisors, and inmates.

Who are our customers?
Effectively communicating with others is a complex process.

The ability to effectively communicate with others is an essential job skill that must be learned and practiced.

Effective communication is a HABIT that must be mastered through repeated practice and use.

As a learned skill there are several basic rules and techniques that need to be followed if one expects to effectively communicate with others.

Understanding whom the audience is before attempting to communicate is absolutely critical to the sender. The message being presented must be designed so that the audience understands it.

Components of Communication

Cultural Background




Experience Level

Familiarity with agency response limitations
Previous success or failure


Problem can be solved/must be solved
“nothing” will change

Education Level


The response of the audience to the message or information

Questions, Statements or responses

Indicate whether the message has been understood or needs further explanation.

May be:

Positive – eye contact, head nods, body language

Negative – lack of eye contact, squirming in seats, side
conversations, blank stares, doodling, leaning back or folding hands

Physiological function

Natural act for most human beings

Highly complex task

Requires effort

You hear:
thoughts, beliefs, emotions/feelings

As a receiver (active listener)
you shall:
Concentrate on the speaker

Give the sender your undivided

Tune out any distractions

Be open minded and unbiased
Attempt to put yourself in the
speaker’s situation or look at the
situation from his/her point of view

As a receiver (active listening)
you shall (Continued):

Listen to understand not to judge

Focus on the message not the sender

Pay attention to all non-verbal messages
being sent, e.g. facial expression, body
language, etc.

Listen without interrupting

Provide feedback, respond to or act on the

Bureau of Justice Report
In 2011 - 2012, 4% of state and federal
prison inmates and 3.2% of jail inmates reported experiencing one or more incidents of sexual victimization by another or staff in the past 12 months or since admissions into the facility DC DOC ADP is 1609.

3.2 percent equals 51 inmates being sexually abused in our facility withing 12 months - (statistically).
Customer Service
Communication skills
Participants will:

Outline skills that are needed to enhance interpersonal\ communication across cultural/ethnic boundaries.

Compare the consequences that different communication styles have on the outcome of a given situation.

Participants will:

Indicate what makes them you that a target and what are the risk factors.

Point out what motivates inmates to manipulate and the tricks they use (the methods of manipulative control).
Participants will:

Characterize and comply responsibilities to prevent, detect and respond to sexual abuse to DC DOC policy

Recognize unique dynamics of sexual abuse in confinement

Recognize and detect signs of threatened and actual abuse
of inmates

Prison Rape Elimination Act
Participants will:

Define what sexual harassment is and identify the consequences of sustained
allegations of sexual harassment to the agency and perpetrator.

Analyze ways to prevent sexual harassment from occurring and explain the process of reporting sexual harassment allegations.

Sexual Harassment
Participants will:

Characterize the signs and symptoms of
suicidal behavior.
Suicide Prevention and awareness
Three areas to eliminate
sexual victimization


Prea is taken very seriously
Disciplinary action

Criminal prosecution
can take place if you

Fail to Report alleged incident
Psychological and physiological problems on the inmate and staff

Sexually Transmitted Diseases

Law Suits

Departmental Embarrassment

Individual Embarrassment
Transgender incarcerated
DOC POlicy 4020.3
Provides services in a humane and respectful manner to trans-genders and inter-sex inmates
Ensure safe processing

Ensure safe housing to greatest extent possible

Separate housing for Male and Female offenders (genitals)

Transgender committee can classify otherwise

Transgender incarcerated
Transgender incarcerated
The transgender- special need inmate should make it known at intake Receiving and Discharge (R&D), however they can do at any time during custody.

An inmate indicates that they are transgender or inter-sex at anytime during custody
An inmate’s gender identity, appearance, overt expression, or behavior differs from their birth
sex and/or genitalia.

A gender designation made by any public entity, government agency or law enforcement agency indicates they are transgendered.

Do Not Discriminate…Violators will be subject to disciplinary action.

Gender Expression

Sexual Orientation

Inter - Sex




Gender Variant

Transgender Committee
Refers to a committee established by the D.C. Department of Corrections comprised of a medical practitioner, a mental health clinician, a correctional supervisor, a Chief Case Manager and a DOC approved volunteer who is a member of the transgender community or an acknowledged expert in transgender affairs.
The committee shall determine the transgender inmate’s housing assignment after review of all the inmate records and assessments, and an interview with the inmate during which the inmate’s own opinion of his/her vulnerability in the jail population shall be considered.

An anxiety disorder that can develop after a traumatic event that involved physical harm or threat of a physical harm.

Sexual Victimization Targets:
Non-Violent First Offenders
Experienced Inmates

Drug Dealers

Gang Members

Choose a question
1. If you had a time machine that would work only once, what point in the
future or in history would you visit?

2. If you could go anywhere in the world, where would you go?

3. If your house was burning down, what three objects would you try and save?

4. If you could talk to any one person now living, who would it be and why?

5. If you HAD to give up one of your senses (hearing, seeing, feeling, smelling,
tasting) which would it be and why?

6. If you were an animal, what would you be and why?

7. Do you have a pet? If not, what sort of pet would you like?

8. Name a gift you will never forget?

9. Name one thing you really like about yourself.

10. What's your favorite thing to do in the summer?

Choose a question
11. Who's your favorite cartoon character, and why?

12. Does your name have a special meaning and or were you named after someone special?

13. What is the hardest thing you have ever done?

14. If you are at a friend's or relative's house for dinner and you find a dead insect in your salad, what would you do?

15. What was the best thing that happened to you this past week?

16. If you had this week over again what would you do differently?

17. What is the first thing that comes to mind when you think about God?

18. What's the weirdest thing you've ever eaten?

19. If you could ask Christ to change one problem in the world today, what would you like him to change?

20. What book, movie or video have you seen/read recently you would
recommend? Why?
Full transcript