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Interview Skill

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on 25 October 2014

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Transcript of Interview Skill

Interview Skill
Season YU
Avoid
Critical question
Leading question
Discriminating question
More than three questions together
Questions unrelated with required competencies
Recruitment Process
STAR
5 key steps:
1.workforece
planning
3. Selection
2. Candidate
Sourcing
4. Offer Process
Headcount approval
JD
5. On board
Assessment Methods
job board
headhunter
job fair
campus
new media
Referral
What's behavioral interview?
A behavioral interview is a job interview focused on discovering how an applicant acted in specific employment-related situations. The logic is that your past performance in the workplace will predict your future performance.
Evaluation
Projection effect
Primacy Effect
Halo effect
Speaking the truth
1. First person, past tenses
2. A confident tone
3. Fluent expression
4. Relaxed face
5. confident eye contact
6. Clear and consistent expression without conflicts.

Open Question
Who
how
why
when
where
Closed Question
Did you...?
Is it caused by...?
Tracking Question
Candidate: I accomplished 30% cost reduction...

How did you make it?
...
...
...
Interview Process
Preparation
Open
Interview
Ask, Listen
and Notes
Close
Interview
Evaluation
Type of questions
During the interview
1.Be preoccupied

2.Take Notes
— Focus on listening, write down only the key message

3.Manage Silence
— Probing/Follow-up when interviewee talk few or use general word

4.Nice Interruption
— When the interviewee talks too fast or too slow
— When the interviewee talks with too much unnecessary details
— When the interviewee failed to express his/her meaning

5.Appropriate Silence
— When the interviewee need time to think and recall


Candidate Data Dimensions
Technical Knowledge
Behaviors
Motivations
Proposal
Negotiation
Reference Check
Physical Examination
Documents
Thank you
I am...

1. good at communication
2. hard-working
3. quick-learner
4. reliable
5. team-player
Q: How do you describe yourself?
Situation
Task
Action
Result
Why
What done and how done
Effect of Action
False STARs
Vague statement
Opinions
Theoretical or future-oriented statements
Example
I always take time to find what the customer wants, and I've made a lot of customers happy that way
Partial STARs
bits or pieces of STAR
Example
I was part of negotiation team for my department when we negotiated our last contract. Let me tell you, the bargaining on this one was tough; no one wanted to give an inch. But in the end we got them to agree to most of our demands.
False STAR
Partial STAR
Real STAR
always, usually, every time...
can you give an example? when...
made a lot
what have you done? what the difficulty



Example
I always take time to find what the customer wants, and I've made a lot of customers happy that way
Example
I was part of negotiation team for my department when we negotiated our last contract. Let me tell you, the bargaining on this one was tough; no one wanted to give an inch. But in the end we got them to agree to most of our demands.
"we"
what did you do?
what's your contribution?

how did you...?
1.Behavioral Interview
2.Skill test
3.Job simulation
4.Psychometric test
5.Reference
Full transcript