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RACI HR Operations

An explanation of our roles and responsibilities
by

Ryan Cooke

on 17 August 2010

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Transcript of RACI HR Operations

MAnage the internal Vacancy MGT System - HR ASsistant - Support Centre Supervisor - HR OPerations MAnager - HR Consultant R A1 A2 C MASS HIRES - HR ASsistant R/I - LOB R/I/C - Support Centre Supervisor - HR OPerations MAnager - HR Consultant A1 A2 C - HR ASsistant - Support Centre Supervisor - HR OPerations MAnager - HR Consultant R A1 A2 C Individual HIRES - HR ASsistant - Support Centre Supervisor - HR OPerations MAnager - HR Consultant R A1 A2 C Operate ASKHR Hotline Operate PENSIONER HOTLINE - HR ASsistant - Support Centre Supervisor - HR OPerations MAnager - HR Consultant R A1 A2 C - HR ASsistant - Support Centre Supervisor - HR OPerations MAnager - HR Consultant R A1 A2 C Operate ASKHR MAilbox - HR ASsistant - Support Centre Supervisor R A Sign up new employees C - HR ASsistant R A* Sign up pensioners (*shared R&A btwn HRO & Comp&Ben) R/C - HR Consultant R/C - Comp and Ben - HR OPerations MAnager - employee - Great West Life R1 I Retirement notification R2 - HR Consultant R3/C - HR ASsistant C - Comp and Ben - LOB R1/A Termintation R2 - HR Consultant - HR ASsistant C - Pension Admin analyst I - Employee - HR ASsistant - Support Centre Supervisor R A LOA, incl. Mat leave C - Pension Admin analyst I - HR consultant C - pay Paperwork - lots of it
- HR ASsistant - Support Centre Supervisor - HR consultant R A C/I - LOB C/I HR OPERATIONS LTD Recommendations - HR consultant - Support Centre Supervisor R C1 - LOB A/C2 - Deb? I HR ADvice and guidance to support line mgt in completing work programs - HR consultant - LOB R C - HR Operations MAnager A - HR Director I HR TRaining - HR consultant R - HR Operations MAnager A Roll out of corporate initiatives - HR consultant R - HR Operations MAnager A Selections - internal - HR consultant R - HR Operations MAnager A/I C - Laura? Selections - external - HR consultant R A/C - LOB I - Mgr Leadership dvlp monitor compliance of hr policy R - HR consultant C/A - manager hr operations I - hr director Harassment and discrimintation cases R - HR Consultant C/I - Manager Diversity and REcruitment Performance Management - Discpline R/A - LOB C - HR Consultant I - HR operations manager Organizational DEsign R - HR Consultant C - Comp and Benefits Officer Special projects as they arise C - HR Consultant pay issues C - HR Consultant R - Comp. and Benefits A - LOB Employee Death R/I - HR consultant C - Support centre supervisor I - HR director Medical absence A - HR consultant R - disability management consultant A/C - health services C - LOB C - Comp and Ben I - Support centre supervisor support for income protection R - HR consultant C - Empl. rep. C - disability management consultant ECD adjustment A/R - Support centre supervisor I - HR consultant I - Pay Supervise 8 consultants and indirectly the support centre Coach new staff Consulting role on above accountabilities with management staff OEB evidence writing and witnessing RESPONSIBLE - OWNS THE ACTIVITY/PROJECT, those who do the work to achieve the task, others can be delegated to assist. and with whom there is two way communication.

TO WHOM 'R' IS ACCOUNTABLE, WHO MUST GET SIGN OFF ON WORK BEFORE IT IS EFFECTIVE, approver or final approving authority, often only on completion of the task or deliverable and with whom there is one way communication

CONSULTED, HAS INFORMATION AND/OR CAPABILITY NECESSARY TO COMPLETE THE WORK, those whose opinions are sought

INFORMED, MUST BE NOTIFIED OF RESULTS, BUT NEED NOT BE CONSULTED, those who are kept up to date on progress, R A C I HR ASSISTANTS HR CONSULTANTS HR OPERATIONS MANAGER - HR Operations MAnager A
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