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Transcript of Managing Transitions
Letting go of 'something'
Embrace losses, setbacks & disadvantages Transition explained by William Bridges Change
Ensure stakeholder involvement How can we help How can we further help “It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change”. Charles Darwin Understanding Change and Transition Unless Transition occurs, Change will not work Change is situational Change is external We don't resist CHANGES Transition refers to the psychological process Transition is internal We resist Transition Neutral Zone
No man's land (between old reality and new beginning)
People tend to escape
Individual's and organization's best change for creativity New beginning Susan Boyle Story Susan Boyle:
Born 1 April 1961, raised in Blackburn, West Lothian, Scotland
Suffered from learning disability at school
Employed as trainee cook
Singing career - church choir, local events Change Agent saving from mundane and routine life:
Susan believed people were being chosen for their looks
Susan thought she was too old for the shows
Susan's mother urged her to enter talent shows
She decided to sing on BGT as a tribute to her mother Managing Fame!
Instant rise to fame proved too much to handle
Struggled to deal with the constant media interest
Pulled out of official tour
Booked herself into a rehab clinic suffering from exhaustion Lewin's change theory Unfreeze
Determine what needs to change
Communicate need for change
Ensure stakeholder support Re-freeze
Anchor change into culture
Provide support and training Kotter's 8 step Change Model The Phoenix Coyotes are an NHL currently based out of Glendale, Arizona. The NHL assumed ownership of the team 2 years ago following bankruptcy of the previous owner. The NHL has decided to sell the team to Ian Bowles, a millionaire investor based out of Saskatoon, Canada. Bowles has indicated that he will move the team from Arizona to Saskatoon following the sale*. Phoenix Coyotes Steve Robins, Team Manager
Steve works with the head coach, taking care of the logistics involved in forming the team. He is also responsible for organizing all of the equipment required for home and away games. His commitment to the club was recognized with the John Sherlock award for Outstanding contribution to the club.
Family: Married, father of 2 children (11 years, 9 years old) How will you help Steve Robins through the transition Re-examine William Bridges, Lewin’s change model and Kotter’s 8 step change model www.blogs.gartner.com www.architecting-theenterprise.com * Business case developed for discussion purpose only