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Business Minded L&D

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Sukhvinder Pabial

on 3 November 2013

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Transcript of Business Minded L&D

Business Minded L&D
What does it mean to be business minded in L&D?
It means understanding the business goals
It means understanding how to think about commercial outcomes from L&D solutions
It means having clear goals as opposed to 'cool or fun things to do'
Being a good trainer means being able to deliver a training session which is well received and meets clear objectives
L&Ders need to be consultative about the organisation. We must be able to understand why the functions operate as they do, so we can better understand their business needs.
If I can do those things, I'm giving myself as an L&Der permission to...
...be creative...
But it's also about the skills we possess too
things like facilitation of group events
So what's the difference between L&Ders and Trainers?
Trainers are specialist in a particular field, and deliver training in that subject/field.

L&Ders look at a holistic package of learning delivery for continuous professional development
L&Ders should do the following activities to add business value
Be good trainers
Be consultative
Talk to the leaders
Understand the brand perception
Read business material
Aligned business goals
That sounds all kinds of boring
Talking with leaders of the business helps to ensure we understand the narrative being played out in the business. Narratives help us to understand the culture, the internal communications, and how things get done.
Reading business material means we understand more than just current affairs. There's a lot of good thinking out there, and readily available. If we aren't hearing those messages, we can't be on top of our game for the organisation.
Understanding the brand perception is about balancing what we're hearing in that internal narrative. It's easy to get caught up in rhetoric. We need to be mindful of how we're being spoken about by the external media.
Aligning all this to organisational goals has to be the hardest activity we will involve ourselves with, yet it is absolutely vital in order that we can have better conversations with business leaders and that we can be clear about what we're trying to achieve.
I don't think it is. I think L&D has got so lost in itself, it's forgetting about the business
...be innovative...
...suggest new ideas...
...challenge the status quo...
...use cool technology...
things like how to understand data and make meaning from them
things like how to use coaching as a development methodology
things like knowing when to use e-learning as a supportive learning solution
things like how to provide learning opportunities at the point of need
things like how to negotiate a good deal for external training
things like how to write a business case for a new learning and development solution
Life is about to get exciting and unknown
We won't need to rely on case studies if we get this right, because we'll be writing our own. That's the promise available, but we have to be willing and dedicated to doing it.
This Prezi was produced by Sukhvinder Pabial. Connect with me:
- on Twitter @sukhpabial
- on LinkedIn - Sukhvinder Pabial
- over at my blog, Thinking About Learning, pabial.wordpress.com
Full transcript