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KOMITMEN MUTU

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by

Tiara Rachmawati

on 11 August 2015

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Transcript of KOMITMEN MUTU

Konsep
Nilai-Nilai Dasar Orientasi Mutu
4. Karakteristik Nilai Dasar Orientasi Mutu



3. Membangun Komitmen Mutu

Integrasi layanan
Desentralisasi pelayanan
Kemitraan
Warga Negara
TIK
Pemerintahan dan Administrasi Umum

KOMITMEN MUTU
Thank you!
Efektivitas & Efisiensi
Inovatif

Mutu
1. Total Quality Management
(Produk, Proses, Organisasi, Pemimpin, Komitmen)
2. Empat Kriteria Manajemen Mutu
3. Metode Perbaikan Mutu (PDCA & Cause Effect Diagram
Resume Modul
Tiara Rachmawati

Pendekatan
Inovatif
Strategi Inovasi
Product
Process
Position
Paradigm
Eksplorasi
Kerjasama
Kewirausahaan
2. Peningkatan Produktivitas Aparatur
Input  Proses  Output
Berpikir Kreatif
Opportunity > immersion > Incubation > Insight > Verification + Application
Membangun Komitmen Mutu melalui Inovasi

Kebutuhan pengembangan diri
Dinamis & Kritis
Kreativitas & Inovasi menghadapi keterbatasan
Full transcript