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911 calls can often be a call for help or just a call to inform some sort of authority that someone else needs help. A 911 operator answers calls connecting to both emergency and nonemergency situations. The emergency operator determines the situation and then decides what kind of rescue team you will need, and how many members will be needed at the scene.
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I study Jake Evans 911 call to the police following the his murder of his mother and younger sister. I will explain how Evans plans the killing and how regretful he is , as well as how the operator’s genuine tone comforts Evans.I will first explain the background of the case in more detail. I will then discuss methodology for the research before analyzing the data.