History of Hotel and Restaurant Management

History of Hotel and Restaurant Management

Greco-Roman culture hospitals for recuperation and rest were built at thermal baths.

The precursor to the modern hotel was the inn of medieval Europe, possibly dating back to the rule of Ancient Rome. These would provide for the needs of travelers, including food and lodging, stabling and fodder for the traveler's horse(s) and fresh horses for the mail coach. Famous London examples of inns include the George and the Tabard. A typical layout of an inn had an inner court with bedrooms on the two sides, with the kitchen and parlour at the front and the stables at the back.

In Ancient Greece and Ancient Rome, thermopolia (singular thermopolium) were small restaurant-bars that offered food and drinks to customers.

In Pompeii, 158 thermopolia with a service counter have been identified across the whole town area. They were concentrated along the main axis of the town and the public spaces where they were frequented by the locals.

Utilizing integration software

Creating one place for revenue management, channel management and PMS to live has streamlined the booking and management process.

Emphasizing a quality “experience

Leisure travelers are not just looking for a place to sleep any longer; they want a high quality of life during their stay.

History of Hotel & Restaurant in the Philippines

The Hotel and Restaurant Association of the Philippines was founded on September 12, 1951 by executives from 10 of the leading hotels and restaurants in Manila and nearby areas. Its main goal was to upgrade the caliber of the local hospitality industry by improving management, skills, personnel services, and overall standards while keeping abreast of trends and developments abroad.

Latest Trends in Hotel and Restaurant Management

Speed and precision

Fast booking, fast check-in, fast WiFi and fast responses to customer service needs will need to be implemented within hotels. Considering Millennials have no problems speaking up, if what they are seeking is not quick enough, they will turn to Twitter, Facebook, Yelp or TripAdvisor to voice their complaints.

Offering high quality food

With a growing culture of foodies, guests are focusing on the quality of food available while traveling. There is a growing demand for healthy, natural and locally sourced options while on the road.

Social media and mobile

Mobile activity has allowed social media to live in real time by allowing users to create updates, tag friends and check in on their mobile devices. Smart phones represent 50 percent of new mobile devices being purchased and the growth of connected devices will only continue to rise. Keeping an eye out for authentic ways to make use of emerging social/mobile applications will be of great value to those in hotel marketing.

Hotel

Is derived from the French hôtel (coming from the same origin as hospital)

Restaurant

Is derived from the French word "restaurer" which means to restore