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personnel officer as change agent
3
Transcript
ROLES
Essential for EFFECTIVENESS as Change Agents
effectiveness = competence + confidence
EDUCATION and TRAINING
Successful Change Agents had the ability to:
PRACTICE OPPORTUNITIES
- Diagnose problems
DUTIES
- Build relationship with clients
FEEDBACK and REFLECTION
TRUST = perceived competence + relationship
/ RISK
- Ensure that the vision is articulated
SUPPORT SYSTEM
- Set a leadership agenda
- Solve problems
COMPETENT
- Implement plans to achieve change roles
CONFIDENT
CHANGE AGENT
CHANGE calls for LEADERS
change = danger
Roles of a Change Agent
- enable people to work effectively as they plan, implement and experience change
PERSONNEL OFFICER
TASKS
- increase people's ability to manage change
- employee relations
- Employee Supervisor
- staffing issues
- Human Resources Manager/Officer
- Administrative manager
Personnel Officer
as CHANGE AGENT
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