ICT702:
INFORMATION TECHNOLOGY
INFRASTRUCTURE
e-Health
Relatively recent term for healthcare practice supported by electronic processes and communication for;
Health information technology is applied to the health and healthcare
Treating patients
Support health information management across computerized systems and the secure exchange of health information between consumers, providers, payers and quality monitors
Conducting research
Educating the health workforce
Tracking diseases
Monitoring public health
Values of eHealth
- Guideline adherence
- Better documentation
- Practitioner decision making or process of care
- Medication safety
- Patient surveillance & monitoring
- Patient education/reminder
Applications in the mHealth field
- Education and awareness
- Helpline
- Diagnostic and treatment support
- Communication and training for healthcare workers
- Disease and epidemic outbreak tracking
- Remote monitoring
- Remote data collection
Prepared By:
INTRODUCTION
AINNUR SHAHIRAH BINTI MOHD RAZIF
(2017832226)
Outline:
e-Services
Delivery Methods
Video Conference
Synchronous learning
Learning and teaching takes place in real time (same time) while the trainer and learners are physically separated from each other (place shift)
- Can conduct a live lecture
- Communication with students
- Communication with parents
- Support sharing of applications
- Can be recorded and later be used for on demand lectures
Instructor Led Group
Asynchronous Learning
Refers to the traditional classroom training where a teacher teaches a classroom full of students
The trainer prepares the courseware material before the course takes place. The learner is free to decide when he/she wants to study the courseware
e-Government
e-Learning
e-Health
e-Education
Benefits of e-learning
Convenient
Media-rich
Repeatable
Easier to monitor progress
Consistent
Importance of e-Service
- Accessing a greater customer base
- Broadening market reach
- Lowering of entry barrier to new markets and cost of acquiring new customers
- Alternative communication channel to customers
- Increasing services to customers
- Enhancing perceived company image
- Gaining competitive advantages
- Potential for increasing customer knowledge
e-Services in Malaysia
- Projects under the Electronic Government Flagship within the Multimedia Super Corridor (MSC)
- Can conduct transactions with Government agencies and private utility companies through various convenient channels such as the e-Services kiosks and internet
e-Government
The use of electronic technology by an organization to provide services to their customers
Two dominant application of e-Services
The use of ICT in e-Government
Promote more efficient government
Facilitate more accessible government services
Allow greater access to information
Make government more accountable to citizens
Presentation layers
Interaction layers
Exchange layers
e-Services
Architecture
Processing layers
Data layer
The use of electronic communications
devices, computers and the Internet to provide public services to citizens and other persons in a country or region
- Efficiency in government management and service
- Government’s transparency
- Interaction between different sectors and government
- Citizen’s participation
- Convenience
Objective of e-government
The term consists of the digital interactions between;
Government to Citizen (G2C)
Government to Business (G2B)
Delivery
models
Government to Employee (G2E)
Government to Government (G2G)
Advantages and disadvantages
e-government in malaysia
Undertaken by the Malaysia government under Multimedia Super Corridor (MSC) and e-Government flagship
- Government transparency
- Up-to-date information
- Enforce democracy
- Single access point
- Reduced paper work
- Convenience & cost-saving
- Inaccessibility
- Security Issues
- System Incapability
- System Downtime
- Requires Users to be Computer Literate
- Requires Investment
An initiative aimed at reinventing how the government works. It seeks to improve both how the government operates, as well as how it deliver services to the people