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ICT702:

INFORMATION TECHNOLOGY

INFRASTRUCTURE

e-Health

Relatively recent term for healthcare practice supported by electronic processes and communication for;

Health information technology is applied to the health and healthcare

Treating patients

Support health information management across computerized systems and the secure exchange of health information between consumers, providers, payers and quality monitors

Conducting research

Educating the health workforce

Tracking diseases

Monitoring public health

mHealth

Values of eHealth

  • Guideline adherence
  • Better documentation
  • Practitioner decision making or process of care
  • Medication safety
  • Patient surveillance & monitoring
  • Patient education/reminder

Applications in the mHealth field

  • Education and awareness
  • Helpline
  • Diagnostic and treatment support
  • Communication and training for healthcare workers
  • Disease and epidemic outbreak tracking
  • Remote monitoring
  • Remote data collection

Prepared By:

INTRODUCTION

AINNUR SHAHIRAH BINTI MOHD RAZIF

(2017832226)

Outline:

e-Services

Delivery Methods

Video Conference

Synchronous learning

Learning and teaching takes place in real time (same time) while the trainer and learners are physically separated from each other (place shift)

  • Can conduct a live lecture
  • Communication with students
  • Communication with parents
  • Support sharing of applications
  • Can be recorded and later be used for on demand lectures

Instructor Led Group

Asynchronous Learning

Refers to the traditional classroom training where a teacher teaches a classroom full of students

The trainer prepares the courseware material before the course takes place. The learner is free to decide when he/she wants to study the courseware

e-Government

e-Learning

e-Health

e-Education

Benefits of e-learning

Convenient

Media-rich

Repeatable

Easier to monitor progress

Consistent

Importance of e-Service

  • Accessing a greater customer base
  • Broadening market reach
  • Lowering of entry barrier to new markets and cost of acquiring new customers
  • Alternative communication channel to customers
  • Increasing services to customers
  • Enhancing perceived company image
  • Gaining competitive advantages
  • Potential for increasing customer knowledge

e-Services in Malaysia

  • Projects under the Electronic Government Flagship within the Multimedia Super Corridor (MSC)
  • Can conduct transactions with Government agencies and private utility companies through various convenient channels such as the e-Services kiosks and internet

e-Services

e-Government

The use of electronic technology by an organization to provide services to their customers

Two dominant application of e-Services

The use of ICT in e-Government

Promote more efficient government

Facilitate more accessible government services

Allow greater access to information

Make government more accountable to citizens

Presentation layers

Interaction layers

Exchange layers

e-Services

Architecture

Processing layers

Data layer

The use of electronic communications

devices, computers and the Internet to provide public services to citizens and other persons in a country or region

  • Efficiency in government management and service
  • Government’s transparency
  • Interaction between different sectors and government
  • Citizen’s participation
  • Convenience

Objective of e-government

The term consists of the digital interactions between;

Government to Citizen (G2C)

Government to Business (G2B)

Delivery

models

Government to Employee (G2E)

Government to Government (G2G)

Advantages and disadvantages

e-government in malaysia

Undertaken by the Malaysia government under Multimedia Super Corridor (MSC) and e-Government flagship

  • Government transparency
  • Up-to-date information
  • Enforce democracy
  • Single access point
  • Reduced paper work
  • Convenience & cost-saving
  • Inaccessibility
  • Security Issues
  • System Incapability
  • System Downtime
  • Requires Users to be Computer Literate
  • Requires Investment

An initiative aimed at reinventing how the government works. It seeks to improve both how the government operates, as well as how it deliver services to the people

e-Government

e-Governance

e-Commerce

e-Government

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