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QIT - Intro to Quality Concepts
- A tool to focus PDCA efforts
- Define what you hope to accomplish
- Uses "SMART" approach
The Quality Trilogy
QIT - Intro to Quality Concepts
- Quality planning - preparing to meet quality goals (new process)
- Quality improvement - seeks better way of doing things (existing process)
- Quality control/assurance - evaluate quality of current operations/determine need for corrective action
October 2016
AIM Statements
ACT
Intro to Plan-Do-Check-Act (PDCA)
8. Standardize the Improvement
- If successful on small scale, does it need to be tested on wider scale?
- If no improvement, may need to develop new theory and test it--multiple cycles may be necessary to achieve desired outcome
CHECK
AIM Statement - Example
PDCA is a simple and structured framework for organizing QI efforts with 4 main phases and 9 primary steps
7. Study the Results
- Did the results match the theory/ prediction?
- Did you see trends?
- Was there an improvement?
- How do the results compare to your AIM statement?
4 Key Questions for AIM Statements
“Between September 1 and December 15, 90% of first grade students enrolled in the county’s schools will receive hearing tests, increased from the baseline of 80%.”
WHAT?
What is the team striving to accomplish?
WHEN?
What is the timeline?
HOW MUCH?
What is the specific numerical measure the team wants to achieve?
FOR WHOM?
Who is the target population?
AIM Statement - Example
ACT cont'd
“We will improve the number of hearing tests given by the Health Department.”
DO
6. Test the Theory for Improvement
• Collect, chart, & display data
• Carry out the plan you have developed
• Document problems, observations, etc.
9. Establish Future Plans
Adopt, Adapt, Abandon
PLAN
Storyboards
1. Assemble the Team
2. Create an Aim Statement
3. Examine the Current Approach
4. Identify Potential Solutions
5. Develop an Improvement Theory
- Document & showcase the complete QI process
- Use narrative, pictures, & data/graphs to summarize complete PDCA process--feature results and next steps!